Better Impact

Configure your account to suit your organization's needs. Set your branding, customize your profiles, build your application and manage your activities

Planning and Configuration

Customize your Contact information, Time Zone, and Mission Statement.

Contact Information, Time Zone, Mission Statement

Connect your X, Flickr, and Facebook accounts

Social Media

Learn how to adjust the birthday, anniversary and qualification alerts that appear on your Status Update widget.

Alert Settings

Choose what visibility rules apply to information on your user dashboards.

User Profile Dashboard Settings

Organization Settings

Make your account your own with a custom banner and colour selections.

Branding: Banner, Theme and Fonts

Enterprise Branding Considerations

Configure your Better Impact account to align with your organization's branding 

Branding

Creating Content Video Overview

Learn how to add, edit, view, delete and move custom fields.

Custom Fields

Learn how to add, edit, view, delete or move qualifications.

Qualifications

Add/Remove Qualification Expiry Date

Choose what access users have to edit or view custom fields and qualifications

Permission and Display Options for Custom Fields and Qualifications

Learn more about displaying Custom Fields on the User Dashboard

Custom Fields on User Dashboard

When to Use Ranked vs Exact Match Qualifications

Qualification Types - Exact Match vs Ranked

What Type of Field to Create?

Signed Document Custom Fields

Edit Signed Document Custom Field

Signed Document Custom Fields – Advanced Use

Customize your user profiles and create Custom Fields, Qualifications, Badges and Committees

Profile Customizations

Create a badge for a qualification, anniversary, hours logged or a numeric feedback field.

Create Badges

How to edit an existing badge or the badge image

Edit a Badge and Badge Images

Manage Badges Associated with a Qualification

Use Badges as a volunteer recognition tool

Badges

Create a committee and determine whether committee members are allowed to communicate with one another

Manage Committees

Add/ Remove Committee Members

Committees

Advertise your organization, create your application forms, ... 

Recruitment

Add, Edit, View, Copy or Delete General Interests

Manage General Interests

Prefer a name other than "General Interests", customize the title to fit your organization.

Add/Edit General Interests Custom Title

Generate General Interest Public Link

General Interests

Recruitment and Application Links for your Website, Social Media and Email

Generating Links

Retrieve timeclock, login and branded links

Branded Login, Timeclock and Other Login Links

Generate application link, public page link and more

Links

Understanding the application process and how to get get started.

Applications - Where to Start

Determine how you want your application to work

Volunteer Application Form Settings

Member Application Form Settings

Client Application Form Settings

Donor Information Form Settings

How to customize your volunteer applications to fit in with your onboarding processes.

3 Approaches to Using Volunteer Applications

Preview or Print Application Form

Disable/Enable Application Form

A new volunteer applied to your organisation, now what? 
How to manage your Applicant and In Process volunteers.

Managing New Volunteers - Applicant and In Process Profiles

Create your Volunteer, Client, Donor or Member application forms 

Applications

Configure your Public Volunteer Page to support your recruitment efforts

Public Volunteer Page Settings

Configure your Public Donor Page to support your recruitment efforts

Public Donor Page Settings

Allow your public page to appear in search engine search results

Public Search Engine Indexing

Collect information about the traffic on your public pages with Google Analytics

Google Analytics

Configure your public Volunteer and Donor pages

Public Pages

Customize what your users see when they log into their MyImpact profiles.

MyImpact Portal Settings

Manage which administrators and committees appear on the Contact tab of MyImpactPage

Manage Contact Page

MyImpactPage - Overview

Determine which administrators and committees are listed as contact options for users

Who can users contact through MyImpactPage?

MyImpactPage.com Public Search

Configure your user portal, the homebase for your Volunteers, Clients, Donors and Members

MyImpactPage

Making Your Search Page Work For You as an Enterprise

Enterprise Public Search Page Settings

Managing Organization Account Visibility within your Enterprise

Getting Your Sub-Accounts to Appear as an Enterprise

Classifications and How They Are Used as an Enterprise

Featured Classifications

Include Classifications on your Application Form

Edit Classification Search Label Settings

Update applications across multiple sub-accounts at once from the Enterprise account - available on upgraded Enterprise accounts

Enterprise: Bulk Application Form Settings

How to use the Enterprise Public Search Page

Using the Public Search Page

Generating a Link to your Enterprise Public Search Page

Recruitment Strategies and Considerations for Enterprises

General Interest Templates

Change General Interest Template Active Status

Enterprise Tips for Standardization

How to standardize data collection in your Enterprise

Standardization Considerations as an Enterprise

Activity Notification Settings

Role Creation

An overview of activities and role creation

Introduction to Activities

Add a New Activity

View/Print Activity

Activity Categories

Save some time and copy an existing activity instead of starting from scratch

Copy Activity

Saving yourself some time with shift templates

Activity Shift Templates

Generating Activity Links

Relationship Between Schedule Classification and General Availability – Video Overview

Activities

Edit Activities

Apply changes to multiple activities at once

Bulk Activity Updates

Edit Activity Min/Max Volunteer Settings

Edit/Disable Activity Hours Logging

Edit Multiple Scheduled Shift Times for an Activity

Edit Activity Schedule Type

Edit Single Scheduled Activity Shift

Change Activity Active Status

Add Shifts to a Scheduled Activity

Edit Activity While Assigning Volunteers

Delete Activity

Delete Scheduled Activity Shifts

Edit, add shifts to or delete existing activities

How to enable the Back Up List for an activity

The Back Up List

Assign Volunteers from Backup List

Add or Remove Volunteers From the Back Up List

Enterprise Activity Templates

Planning for reporting at the Enterprise level

Enterprise Activity Report Groups

Enterprise Activity Considerations

Add, edit, view and manage Feedback Fields

Feedback Fields

Applying Feedback Fields to Activities

Administrator Activity Calendar Subscriptions

Resources

Introduction to eLearning Modules

How to Create an eLearning Module

eLearning as an Activity

Edit, View, Delete, Copy eLearning Modules

Embed PowerPoint Presentation in an eLearning Module Section

Preview eLearning Module

Change eLearning Module Active Status

Generate Link for eLearning Modules

Submit eLearning Module to Library

eLearning

Add, edit or delete document from the Document Library

Document Library

Document Library Folders

View/Print Document in the Document Library

View Document Library and Email Template Associations

Generating a Document Link

My Document Library

Surveys

Generate a Link to a Survey

Surveys - Advanced Use

Choose what information Clients and Volunteers able to view on MyImpactPage

Client Connection Settings

Client Reporting Fields

Show Past Client Reporting Field Responses to Volunteers

Client Connections

Setting up Your Donation Interface

Creating Your Donor Programs, Sources, and Types

Configure your donation settings, integrate your Strip or PayPal account

Donation Settings

Training Videos

MyImpactPage.com Site Guide

Find answers and get help from Intercom Support and Community Experts

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