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Security Settings
Updated over a month ago

Session Timeout Security Setting

About this feature: By default, administrators will be logged off automatically after 30 minutes of inactivity in the software. A warning will appear on screen 2 minutes before this happens, and an option to extend the session without being logged out will be offered.

Important: Only Full administrators can override this security setting, and changes made will affect all administrators in your organization. The shorter the time, the more protected your system is when you are away from your computer.

  1. Go to: Configuration, then click on “Security Settings” found in the sidebar under Organization Settings

  2. Select either the recommended session timeout duration of 30 minutes or specify your own duration of anywhere between 10 to 240 minutes (4 hours)

  3. Optional: Check to have the titlebar flash 2 minutes prior to the timeout

  4. Click the [Save] button

Session timeout settings can be adjusted at the enterprise level and sub account level.

Note: The user interface (myimpactpage.com, myimpactpage.mobi and the application form) will automatically timeout after 30 minutes of inactivity and a warning also appears 2 minutes prior. The user timeout length of time cannot be changed.


Data Privacy Contact Settings

About this feature: If there ever is an issue or a breach of data, the person listed as the Data Privacy Contact, will be the person Better Impact reaches out to help bring resolution to any issue that may occur.

  1. Go to: Configuration, then click on “Security Settings” found in the sidebar under Organization Settings

  2. Contact Name: Enter contact’s name

  3. Contact Email Address: Enter email

  4. Click the [Save] button

Data Privacy settings can be adjusted at the enterprise level and sub account level.


Support Region Settings

About this feature: You can permit your organization’s personal data to be accessible by specific regions of the Better Impact team when assisting you in providing support.

Note: Although support from the Better Impact team around the world will be available to you regardless of your selection, if restricted, support requiring access to your data and specific account information might not be readily available outside of normal business hours; as these times are typically covered by a member of our team in another country.

  1. Go to: Configuration, then click on “Security Settings” found in the sidebar under Organization Settings

  2. “Support is not restricted to particular regions” is the default selection. Optionally, you can select “Support is restricted to these regions”

  3. Choose the regions by checking the appropriate box(es).

  4. Click the [Save] button

Support Region settings can be adjusted at the enterprise level and sub account level.

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