Note: This type of administrator role is available on PLUS Enterprise accounts only.
About this feature: A Security Group is used to limit administrative access at the Enterprise level to a group of accounts in the Enterprise. These are frequently set up to mirror the Regions but they don’t need to be.
Add New Security Group
Go to People, then click on “Security Groups” found in the sidebar under Administrators
Click the [+] button in the “Security Group” header (or click the [+ New Security Group] button)
Enter a Security Group name (maximum 100 characters)
Select the Module(s) that will use the Security Group
Select the Organization(s) that will be part of the Security Group
Select whether or not administrators can view emails sent from any administrator or only view emails that they themselves have sent (default)
Select whether or not administrators can view text messages sent from any administrator or only view emails that they themselves have sent (default)
Select whether or not administrators can view note log entries logged by any administrator or only view emails that they themselves have sent (default)
Optional: Enter a Description
Click the [Save] button
Edit Security Group
Go to People, then click on “Security Groups” found in the sidebar under Administrators
Mouse over the Options icon beside the Security Group
Click on “Edit”
Make the desired changes
Click the [Save] button
Delete Security Groups
Go to People, then click on “Security Groups” found in the sidebar under Administrators
Mouse over the Options icon beside the Security Group
Click on “Delete”
Click the [Delete] button to confirm
Note: You cannot delete a Security Group that has administrators associated with it.