Better Impact

Getting Started - Account Set Up

An overview of your first few weeks in Volunteer Impact. Task lists, timelines and links to resources on how to set up your account.

Volunteer Impact - Where to Start

An overview of your first few weeks in Client Impact. Task lists, timelines and links to resources on how to set up your account.

Client Impact - Where to Start

An overview of your first few weeks in Donor Impact. Task lists, timelines and links to resources on how to set up your account.

Donor Impact - Where to Start

An overview of your first few weeks in Member Impact. Task lists, timelines and links to resources on how to set up your account.

Member Impact - Where to Start

How to smoothly transition your Volunteers, Clients, Members and Donors to Better Impact

Change Management

Getting Started Guides for Volunteer, Client, Donor and Member Impact

Where to Start

Account Set-up: Where to Start (Enterprise Considerations)

Account Set-up: Optional Enterprise Features

Enterprise Regions

Enterprise: Monitoring your Accounts

Enterprise - Home Page Information

Considerations for Getting Started with an Enterprise Account

Enterprise Account Set Up

Learn about importing users including Volunteers, Donors, Members and Clients

Importing User Profiles

All the information you need to import donation information.

Importing Historical Donations

Import profiles, custom information, and donations 

Importing Users and Donation History

Modules Explained

Language Considerations

Learn how to enable and use the accessibility widget to make Better Impact easier to navigate for everyone.

All about the Accessibility Widget

Understanding Better Impact and the User Experience

Support options available to administrators

Getting the Most Out of Support

Add favourites to easily access your frequently used pages

Adding Favourites

Get connected with other Better Impact users

Better Impact User Groups

The Admin Home Page brings together key information, shortcuts to your favourite tools, and high-level insights into what’s happening in your volunteer program, all in one place.

How to Navigate the Admin Home Page

Tips for navigating Better Impact and accessing support

Navigation and Tips

Better Impact offers three ways to manage volunteer background checks: with Qualifications, Sterling (First Advantage), or Verified First. This article explains how each option works, key setup steps, and best…

Comprehensive Guide to Background Checks

Manage volunteer background checks with a Sterling Volunteers integration

Background Checks

Training Videos

MyImpactPage.com Site Guide

Find answers and get help from Intercom Support and Community Experts

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