Session Timeout Security Setting

About this feature: By default, administrators will be logged off automatically after 30 minutes of inactivity in the software. A warning will appear on screen 2 minutes before this happens, and an option to extend the session without being logged out will be offered. 

Important: Only Full administrators can override this security setting, and changes made will affect all administrators in your organization. The shorter the time, the more protected your system is when you are away from your computer. 

  1. Go to: Configuration, then click on “Security Settings” found in the sidebar under Organization Settings 
  1. Select either the recommended session timeout duration of 30 minutes or specify your own duration of anywhere between 10 to 240 minutes (4 hours) 
  1. Optional: Check to have the titlebar flash 2 minutes prior to the timeout 
  1. Click the [Save] button 

Note: The volunteer interface (, and the application form) will automatically timeout after 30 minutes of inactivity and a warning also appears 2 minutes prior. The volunteer timeout length of time cannot be changed. 

Updated on March 30, 2021

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