Welcome to the Better Impact Help Center

Get oriented with Better Impact and learn the key concepts, workflows, and first steps to set up and manage your organization effectively.

Configure your organization’s settings, branding, security, and system preferences to ensure Better Impact works the way you need it to.

Attract, onboard, and manage new users through applications, public pages, and interest-based sign-ups.

Add, update, and manage user profiles, including their information, status, permissions, and involvement across your organization.

Send emails, texts, and messages, and use communication tools to keep users informed and engaged.

Create and manage activities, shifts, and assignments, and control how users sign up and participate.

Track volunteer hours, manage timeclocks, collect feedback, and record client-related activity and interactions.

Generate reports, analyze data, and gain insights into your organization’s activity, performance, and impact.

Find solutions to common issues, errors, and unexpected behavior across the platform.

Access technical configuration and system-level setup, including APIs, email infrastructure, and advanced settings that may require IT support.

Stay up to date with the latest product updates, new features, and improvements to Better Impact.