Overview
When setting up your Enterprise, there are a number of options that address the relationship between the Enterprise account and the individual sub-accounts to be considered.
Please notify the Support Team when you would like any of these features enabled. And if you find as you work with your accounts that you would like some of your selections changed, please contact us again!
Communication Features
These choices define the visibility of communications between accounts. For each communication type, the three possible options are disabled by default. Contact the Support Team if you would like any of these enabled.
Email: All options are DISABLED by default
- Enterprise administrators can view all sub-account email message records
- Sub-account administrators can view Enterprise email message records
- Sub-account administrators can view email message records from other sub-accounts within the Enterprise
Note Log: All options are DISABLED by default
- Enterprise administrators can view all sub-account note log entries
- Sub-account administrators can view Enterprise note log entries
- Sub-account administrators can view note log entries from other sub-accounts within the Enterprise
SMS Text (when available): All options are DISABLED by default
- Enterprise administrators can view all sub-account SMS records
- Sub-account administrators can view Enterprise SMS records
- Sub-account administrators can view SMS records from other sub-accounts within the Enterprise
Branding
Only the first option is disabled by default. Contact the Support Team to enable and or disable any of these features.
- Sub-account administrators can override the Enterprise theme settings in the sub-account (DISABLED by default)
- Sub-account administrators can override the Enterprise text box settings in the sub-account (ENABLED by default)
- Show the Enterprise banner in the myimpactpage.com portal (ENABLED by default)
Sterling Volunteers: (When Integrated)
By default, only Enterprise administrators can manage Sterling volunteer background checks initiated within Better Impact. Contact the Support Team to enable this feature to allow sub-account administrator similar functionality.
- Sub-account administrator management can manage volunteer background checks (DISABLED by default)
IMPORTANT In order to use this feature, you will need to sign up for an account with Sterling Volunteers. This will give you the ability to manage volunteer background checks in Volunteer Impact. When you sign up, you will be able to select the various packages you’d like to use and the result types associated with them.
Currently, “Sterling Volunteers” is only available in the USA.
PLUS Enterprise Features (Part of the PLUS Upgrade Package)
The first four features are enabled by default; the fifth is disabled. If you would like to make any changes to these features, contact the Support Team.
- Enterprise administrators can create Enterprise configuration administrator roles (ENABLED by default)
- Enterprise administrators can create Enterprise regions (ENABLED by default)
- Enterprise administrators can create Security groups (ENABLED by default)
- Enterprise administrators can create stored document folders (ENABLED by default)
- Require ALL admins to enable 2FA (two-factor authorization). To learn more about this feature, refer to this help article. (DISABLED by default)
To learn more about the PLUS upgrade, please refer to our pricing tool here (Select your country, as needed, for accurate pricing information).