Create a Peer Support Program

When transitioning to any new software, there are often segments of your volunteer population that are more proficient with computers than others. Setting up a Peer Support volunteer role (through Activities) can enable these volunteers to help their peers learn the software features, while fostering collaboration and a team approach within your organization. 

Create a Category 

1. Go to: Configuration, then click on “Manage Activities” found in the sidebar under Activities 

2. Mouse over the Options icon in the “Activities” header and click on “New Category” (or click the [+ New Category] button at the bottom of the page) 

3. Enter the Activity Category name, “MyImpactPage.com Training” 

4. Optional: Enter a Description 

5. Click the [Save] button 

Create a Trainer Volunteer Role (for volunteers to sign up to deliver the training) 

1. Go to: Configuration, then click on “Manage Activities” found in the sidebar under Activities 

2. Mouse over the Options icon in the “Activities” header and click on “New Activity” (or click the [+ New Activity] button at the bottom of the page) 

3. Enter the Activity name, “MyImpactPage.com Trainer”  

4. Select the options for Category, Application Form, Active Status, Hours Logging and Group Sign up.  (Activity Report Group will also be available for members with an Enterprise Account). 

5. Option: Enter Descriptions:  
   • Pre-assigned: Seen by those not yet assigned/scheduled 
   • Post-assigned: Seen by assigned/scheduled volunteers  
   • Internal: Visible only to Administrators 

6. Click the [Next] button to choose your schedule options 
7. Continue through the tabs to finish creating the activity; click the [Save] button once complete 

Create a Trainee Volunteer Role (for volunteers to sign up to receive the training) 

1. Go to: Configuration, then click on “Manage Activities” found in the sidebar under Activities 

2. Mouse over the Options icon in the “Activities” header and click on “New Activity” (or click the [+ New Activity] button at the bottom of the page) 

3. Enter the Activity name, “MyImpactPage.com Trainee”  

4. Select the options for Category, Application Form, Active Status, Hours Logging and Group Sign up.  (Activity Report Group will also be available for members with an Enterprise Account). 

5. Option: Enter Descriptions:  
   • Pre-assigned: Seen by those not yet assigned/scheduled 
   • Post-assigned: Seen by assigned/scheduled volunteers  
   • Internal: Visible only to Administrators 

6. Click the [Next] button to choose your schedule options 
7. Continue through the tabs to finish creating the activity; click the [Save] button once complete