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Sterling Integration Set-Up

Connect your Sterling Volunteers account to Better Impact and integrate your volunteer background check process

Updated this week

Sterling Volunteers is a background screening platform that integrates with Better Impact. You are able to select the various packages you’d like to use and the background result types associated with them. This will give you the ability to manage volunteer background checks in Volunteer Impact.

⚠️ Sterling Volunteers’ is only available in the USA and In order to use this feature, you will need to sign up for an account at: https://www.sterlingvolunteers.com/ you can also email them at: [email protected]

Once you have signed up with Sterling Volunteers, they will initiate the integration with Better Impact for you. Sterling Volunteers will provide us with the information needed to enable integration on our end.

If you are an Enterprise client, you can let us know whether or not organizations should be able to manage Sterling Volunteer checks.


Prevent Administrative Access to Background Checks

  1. To restrict access to menu options for background checks, go to People, then click on “Limited Admin Roles” found in the sidebar under Administrators, to create or edit a Limited Admin Role. You can permit or deny any of these options:

    • “Searching for volunteers by background check (see “Search” section)

    • “Manage Background Checks” and “View Background Checks” (see “User >> Background Checks” section)

  2. Click the [Save] button when you are done creating or editing a Limited Admin Role

To configure alerts for background checks see this article.

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