Keywords: Employer Volunteer Incentives; Volunteer Incentive Integration; Volunteer PTO Programs; Double the Donation
Overview
The Double the Donation integration supports employer volunteer incentive programs.
When enabled for an organisation, volunteer signup activity is automatically shared with Double the Donation.
This integration is designed to support workplace programs that reward volunteering. Some employers offer benefits such as additional paid time off (PTO) or other incentives for employees who volunteer. What each company offers varies by employer and is described when a volunteer searches for their company.
Before You Begin
To use this integration, your organisation must have access to the Double the Donation Volunteering module.
Better Impact does not manage Double the Donation accounts or settings. If you need assistance with:
Activating the Volunteering module
Locating your public or private API keys
Questions about employer programs
Please contact Double the Donation directly.
Current Double the Donation Matching client?
Contact [email protected] to activate the volunteer module.
New to Double the Donation?
Schedule a demo at https://doublethedonation.com/get-a-demo/
Enabling the Double the Donation Integration
To enable the integration:
Go to Configuration > Recruitment > MyImpact Portal Settings
Locate the Double the Donation Integration section at the bottom of the page.
Enter your Public Key and Private Key from your Double the Donation account.
Click Validate Keys.
This checks with Double the Donation to confirm that the API keys are valid.
If the keys are invalid, an error message is displayed.
If the keys are valid, you will be able to save.
Click Save.
Once saved:
The integration is enabled.
The button changes to Remove Keys and Disable Integration.
Selecting this option displays a confirmation dialog before disabling.
Note
If saved keys are edited:
The buttons change to Validate Keys and Reset to Existing Valid Keys.
Reset to Existing Valid Keys cancels changes and restores the previously saved keys.
That’s all there is to it! Your Better Impact account is now integrated with Double the Donation Volunteering.
Understanding How the Double the Donation Integration Syncs Data
If the organisation has the integration enabled, volunteer registration data syncs to Double the Donation the first time any of the following events occur:
The volunteer is marked available or signs up for a shift
The volunteer is assigned to a shift by an admin
The volunteer is automatically assigned to a shift (self-scheduling enabled)
Each volunteer registration is sent one time.
This also applies to unscheduled activities.
For unscheduled activities, there will be no information for the “Event Date” column in Double the Donation.
Registrations from Group profiles are not sent.
Only registrations from Individual profiles are sent
There is no way for volunteers to opt out of sending this information if the organisation has the integration enabled.
If the organisation does not have the integration enabled, nothing is sent to Double the Donation.
Understanding the Volunteer Experience
Once the integration is enabled, volunteers will see the Double the Donation employer search tool in key areas within the MyImpact Portal.
Under the My Profile menu, volunteers will see the Employer Volunteer Incentives option (Click the arrow to open this tab and learn more)
Under the My Profile menu, volunteers will see the Employer Volunteer Incentives option (Click the arrow to open this tab and learn more)
On the My Impact Page (Browser) | In the App |
 |  |
My Profile > Employer Volunteer Incentives | Menu > My Profile > Employer Volunteer Incentives |
From this page, volunteers can:
Enter their company name
View eligibility details
On the My Impact Page (Browser) | In the App |
 |  |
Company information will be provided to the organisation the volunteer has selected to share it with.
If the volunteer selects an organisation that does not have the integration enabled, an error message is displayed.
Volunteers may:
Save their employer selection
Cancel changes
Opportunity Calendar
Opportunity Calendar
Volunteers can access the Double the Donation search tool directly from the Opportunity Calendar (not available in the app)
If the volunteer has previously provided an employer:
Clicking Update Employer opens the search tool.
If the volunteer has not previously provided an employer:
A message invites them to search for their employer.
Opportunity List
Opportunity List
Volunteers can also access the Double the Donation search tool directly from an Opportunity List.
Available in the app under Menu > Opportunities once the volunteer clicks on the activity and the Employer Volunteer Incentives button.
FAQ
Q: Does the Double the Donation integration work in the mobile app?
A: Yes. The integration is available in the mobile experience when it is enabled for the organisation.
Q: When does registration information sync to Double the Donation?
A: Registration information syncs the first time any of the following events occur:
The volunteer is marked available or signs up for a shift
The volunteer is assigned to a shift by an admin
The volunteer is autoassigned to a shift
Each registration is sent one time.
Q: Do unscheduled activities sync to Double the Donation?
A: Yes. Unscheduled activities sync the first time the volunteer is marked available, signs up, is assigned by an admin, or is autoassigned.
Unscheduled activities will not include information for the “Event Date” field in Double the Donation.
Q: Do Group profile registrations sync to Double the Donation?
A: No. Only registrations from Individual profiles are sent.
Q: Can volunteers opt out of sending their information to Double the Donation?
A: No. If the organisation has the integration enabled, there is no way for volunteers to opt out of sending this information.
Q: What information is sent to Double the Donation?
A: When the integration is enabled, the following information is sent for each registration:
Campaign (categorized activity name)
doublethedonation_company_id
doublethedonation_entered_text
event_at (shift date/time)
registration_identifier
Volunteer email
Volunteer phone number
Volunteer first name
Volunteer last name
Q: I don’t have a Double the Donation account. How do I get one?
A: Visit https://doublethedonation.com/get-a-demo/ to request a demo.
Make sure to mention that you use Better Impact.
Wrapping Up
The Double the Donation integration allows organisations to support employer volunteer incentive programs by automatically syncing volunteer registration activity when the integration is enabled.
Once configured, the integration runs automatically. Registration information is sent the first time a volunteer is associated with a shift or activity, provided the profile is an Individual profile.
If you have questions about your Double the Donation account, API keys, or employer programs, please contact Double the Donation directly.