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Survey Responses
Survey Responses
Updated over a month ago

To view Survey responses, navigate through Reports >> Survey Reports. Use the options icon next to the survey to select “View Responses”.

There are 3 sections:

  • Survey Details

  • Response Records

  • Response Data

Note: If a survey was NOT anonymous, responses can also be viewed within a user's profile within the Reports tab.

Survey Details

  • Name – name of survey

  • End Date – if configured to have an end date, it will be listed here

  • Active – indicates if the survey is currently active

  • Responses – indicate if users are allowed to submit multiple responses


Response Records

View the names of users who have completed the survey. If the survey is anonymous, then no names will be listed here.

  • Filter by response date

  • Sort by Response Date or Name and Response Date

  • Adjust the page size

Select “Filter Responses” to apply filters and sort preferences.

Delete Survey Response

  1. Under Response Records, select the entries you want to delete.

  2. Click [Delete Selected Survey Responses]

  3. Confirm your selection and click [Delete Selected Survey Responses]

View Individual Survey Response

  1. Under Response Records, find the entry you want to view

  2. Use the option icon next to the record to select “View”


Response Data

By default, all survey responses are included in the Visualization and Tabular Format sections. To only include specific responses, make your selection in the Response Records section and click [Visualize Select Responses].

Visualize Survey Responses

This section will translate each of your survey questions into a graphic that matches the type of data you are collecting.

Graphic types include

  • Graphs

    • Pie

    • Bar (vertical and horizontal)

    • Doughnut

    • Scatter

    • Histogram

  • Tables

  • Word Cloud

Customize Graphics

Use the drop-down menu along the top of each graphic to customize it further. The customization options available will depend on the type of graphic.

Download graphic

Use the Camera icon to download the graphic as a PNG when you are happy with it.

When viewing a graphic, you will also see the options to;

  • Zoom

  • Pan

  • Box Select

  • Lasso Select

  • Auto-scale

  • Reset Axes

  • Download Plot as PNG File

    • Box or Lasso selections that you make will display on the PNG that is downloaded

Responses in Tabular Format

Export your responses in a CSV format here by selecting the CSV button. CSV files can be opened in Microsoft Excel and Google Sheets.

You can also view responses in a tabular format while in Better Impact.

  • Use the Show field to determine how many entries you want to view

  • Use the Search field to search responses by key word

Customizations

Adjustments made here will be exported if you choose the export to CSV option

Drag and drop columns into a different order

Hide Columns

Move to Details – remove the column from view and nest the answer within the response’s details

  • Details are accessible by select the 3 dots found before the first column

Sort

Search

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