About - Our Team

Meet our amazing team...

Rob Bonesteel

Member Success Advisor
  • Joined the team in 2014
  • I love Chicago and want everyone to love it too. I believe it is my responsibility to help visitors experience the best that my city has to offer. Just let me know you’re coming!
  • Some people describe me as a geek and a gamer. There isn’t a game I won’t try, however I do prefer German styled board games.
  • Often you will find me out riding my Triumph motorcycle.
  • Finally, I’m passionate about making the world a better place to live in. I’ve done this through service in the military, volunteering and work in the non-profit sector. My most recent position was as the Midwest Regional Volunteer Director for The Salvation Army in the USA.

rob@betterimpact.com or Ext 124

Amy Weiner

Software Sales Advisor
  • Joined the team in 2016
  • Raised on the Gulf Coast but have been in Columbus, Ohio for much of my adult life. Go Buckeyes!
  • I am the proud mom of two teenage boys and have actively volunteered with their Boy Scout troop for the past 12 years. One is an Eagle Scout and the other is getting close.
  • Love the warmer months when I can spend time outside gardening, sticking my toes in the sand on a beach somewhere or riding bikes with my family.
  • I am at home in the kitchen and love to bake and cook. I’m always trying something new!

amy@betterimpact.com or Ext 128.

Christina Mychajliw

Member Success Advisor
  • Joined the team in 2018
  • Running is my one constant. From college hurdles to mid-life marathons, it grounds me in whatever form it takes.
  • Next adventure is indulging the artist within.
  • Believe everyone has the ability to strengthen the communities they live, work, and play in.
  • Professional fundraiser for ten years; volunteer manager for two. Thrilled to help others feed their passions volunteering, donating, and advocating for causes they believe in.

christina@betterimpact.com or Ext 130.

Micah Roberts

Software Sales Advisor
  • Joined the team in 2020
  • Studied psychology at the University of Missouri because I am fascinated about the human mind and behavior. This curiosity later developed into a strong passion for people and building lifetime relationships with others.
  • Fitness and nutrition addict. I enjoy getting up before 4am during the week so I can spend time in the gym, lift weights, and crush my goals! I give a lot of credit to my successes in life by following a consistent workout routine and eating plan.
  • I love to go on cruises! It is a fantastic way to get out of your bubble, see the world, and meet people you would have never met.
  • I have a strong belief that if you put your mind towards something, you can and will achieve it if you want it. Never give up on your dreams and do not let others determine what you can and cannot do. That is for you to decide!

micah@betterimpact.com or ext 134

Tony Goodrow

C.E.O.
  • Founded the team in 2001
  • I love to sail.
  • Writing and playing a little music helps keep me creative.
  • Favorite volunteer experience – Founding Chair of a residential hospice.
  • Passionate about helping organizations reach their potential and am thankful that I get to do this for a living.
  • A big believer in the value volunteers bring to organization and developed the Relative Impact model of measuring ROI to quantify that value.

tony@betterimpact.com or Ext. 120

Dan Plaskon

V.P Technology
  • Joined the team in 2001
  • Proud father of two wonderful girls and a lucky husband as well. 🙂
  • A huge believer in the benefits of reading as much as possible — I love to learn new things.
  • I enjoy going for long runs in the country as often as I can – nothing leaves me feeling more energized!

dan@betterimpact.com or Ext 123

Brandi Zoskey

Software Sales Advisor
  • Joined the team in 2012
  • Family first. I’d much rather be out making memories with loved ones than folding laundry – it can wait!
  • Played competitive soccer including national championships, a soccer scholarship to Western Michigan University and a trip to the World Master Games in Australia.
  • Now I enjoy coaching my son’s youth soccer team and passing on the love of the game.
  • I’m more of a non-fiction fan when it comes to books. “The 7 Habits of Highly Effective People” by Stephen R. Covey is my all-time fave!

brandi@betterimpact.com or Ext 125

Andrew Foster

Member Success Advisor
  • Joined the team in 2008
  • Raised in southern Ontario but also lived in England where half of my family live.
  • Actor, musician, traveler, linguist and voice impersonator.  I love any opportunity to travel and explore.
  • I have acted in television, films, and on the stage. It is always a pleasure providing entertainment.
  • Proud fan of Star Trek and Coronation Street.
  • Twelve years of experience training on Volunteer Impact. I’m passionate about learning and sharing that passion with our clients.
  • This old dog loves learning new tricks!
  • Knows the difference between a café and a coffee house in the Netherlands.

andrew@betterimpact.com or Ext 121

Jose Batista

Accountant
  • Joined the team in 2014
  • A musician in my spare time and have been playing music since the age of 5.
  • Love Sudoku puzzles, roulette, Microsoft Excel and basically anything to do with numbers and statistics.

jose@betterimpact.com or Ext 126

Yifan Yang

Accounting Technician
  • Joined the team in 2020.
  • I grew up in Beijing, moved to the States in 2012 for high school and university, came to Canada for my masters in 2019 and decided to make it my home.
  • I did Accounting for my undergrad and Management Sciences for my masters and I love analyzing and dealing with numbers.
  • I always love helping other people and learning and trying out new things!
  • I backpacked to Europe, Africa and South America on my own when I was in college and I am a huge fan of photography, yoga and hiking!

Patrick McQuay

Front End Developer
  • Joined the team in 2015
  • A certified car nut. I enjoy working on my project car in my spare time.
  • When I’m not doing that, I love to be outdoors – camping, hiking and canoeing with my family.
  • I also love to read, mostly science fiction and some fantasy.

patrick@betterimpact.com

Patricia Vandermeer

Lead Front End Developer
  • Joined the team in 2009
  • Nature and martial arts enthusiast.
  • Photography hobbyist.

patricia@betterimpact.com

Adam Pacey

Front End Developer
  • Joined the team in 2020
  • I am proud to be born from Hamilton and checking out the local art and eating scene.
  • I’m passionate about web development & design.
  • I enjoy cottaging and hiking with my family.
  • In my downtime i can be found playing video games or watching movies.
  • Beets, Bears, Battlestar Galactica.

adam@betterimpact.com

Cameron Segger

Francophone Sales and Support Advisor
  • Joined the team in 2020
  • I grew up in Toronto, and have also lived in the UK, Newfoundland and now Hamilton, Ontario.
  • I have studied French (linguistics and translation), Business Analysis and Business Administration, with a focus on information systems and sustainability.
  • I’ve spent half of my career working in service of non-profit organizations.
  • I have traveled extensively, spent a gap year in Europe, worked as a ski technician in the French Alps and volunteered at an ecological reserve in Costa Rica.
  • I love exploring public spaces and discovering street art.
  • Ultimate frisbee, alpine skiing, board games, escape rooms, sci-fi and fantasy lit: these are my idea of a good time.
  • I use he/him pronouns

cam@betterimpact.ca or ext. 116

Kristi Basic

Digital Media Producer
  • Joined the team in 2019
  • Traveling with my husband is the best thing in the world for me – some of my favorite places have been Japan, Costa Rica, and Paris, France! Next stop: Sweden!
  • I’m a big reader, especially the sci-fi and fantasy genres – my all time favorite is the Red Rising series by Pierce Brown!
  • I’m always happy to learn new things and share that knowledge with others!
  • Inter Milan is my favorite soccer team!

kristi@betterimpact.com or ext. 129

Paula Avila

Marketing and Engagement Coordinator
  • Joined the team in 2021
  • I’ve lived in Bolivia, the U.S., Spain and now I call Canada my home. As a result I’ve spent a lifetime traveling, enjoying different cultures, meeting different people and it has shaped the person I am today.
  • My passion for marketing, art, music and food stem from the same source: creativity. The thought that someone had an idea and made it into a reality is what makes the world go round.
  • What I appreciate the most is quality time with my family and friends.
  • In my free time I like to watch movies, read, and practice yoga. Lately I’ve been getting into meditation and crocheting.
  • I’m an amateur cook and baker.
  • paula@betterimpact.com or ext. 113

Adeyinka Jegede

Compliance and Systems Specialist
  • Joined the team in 2020
  • I am a Certified ISO 27001 Lead Implementer, Certified Business Analysis Professional (CBAP), Certified Data Privacy Solution Engineer (CDPSE) and a Certified Information Systems Auditor (CISA) with ISACA Platinum Level membership.
  • My greatest motivation is making an impact wherever I find myself.
  • I love teaching and engaging in intellectually tasking challenges, I guess that earned me the nickname “Prof”.
  • I am an actor, theatre/movie director and producer. I love the arts, especially theatre and classical music.
  • That’s my daughter in the background. I call her my Princess Fifi. She wants to be a YouTuber with at least 200 million subscribers.
  • I love my family, great, happy and interesting guys to have around.

adeyinka@betterimpact.com or ext. 127

Shannon MacKenzie

Member Success Advisor
  • Joined the team in 2019
  • I am basically the walking definition of an extrovert and a proud Western Alum…Go Mustangs!
  • My career has been divided between kinesiology and volunteer management, with my most recent position being with Habitat for Humanity. It was at Habitat that my knowledge and passion for the Better Impact software developed, and I love sharing this with others!
  • I love most sports, but fastball, curling and basketball are my favourites, and I have been blessed to be a part of many incredible teams throughout the years!
  • Through volunteering, I have worked with a variety of organizations both locally and internationally. From festivals, to building, teaching English and coaching. I like to take on new challenges and meet new people!

shannon@betterimpact.com or Ext 132

Mohana Ananthanarayan

Member Success Advisor
  • I’ve recently moved to Canada after 4 years in Australia.
  • I have experience with volunteer management in the Tourism and Events industry and worked with Better Impact at my old organisation.
  • In my spare time, I love watching stand-up comedy, trying out new restaurants/bars, playing board games and I’m a regular at trivia nights.
  • I’m excited