- Go to any option that requires a search (i.e. Communicate >> Send Email; People >> Search, etc.)
- Module and Status, Communication and Group Filters select status(es) and option(s) to include
- Click the [Add Search Criteria] button
- Search Type: Select “Email Message Records Search” from the dropdown list
- Select the desired Match Type:
- Has email
- Has an email with a subject that contains (Enter the desired text to include in your search)
- Has an email with a subject that starts with (Enter the desired text to include in your search)
- Has an email with a subject that is equal to (Enter the desired text to include in your search)
- Does not have email
- Does not have an email with a subject that contains (Enter the desired text to include in your search)
- Does not have an email with a subject that starts with (Enter the desired text to include in your search)
- Does not have an email with a subject that is equal to (Enter the desired text to include in your search)
- Optional: Enter a date to search for Emails sent On or After or On or Before a specific date. If you enter a date for both, you can search for emails sent within a date range.
- You can either search by entering exact dates or by using dynamic dates
- If your organization is part of an enterprise, you’ll may also have these options to:
- Include email message records from the enterprise in this search
- Include email message records from other organizations in the enterprise in this search
- Click the [Add] button to add additional options to your search, or click the [Add and Go] button to run your search