Better Impact

Explore the communication tools available to you as an administrator such as Email, SMS and News 

Communicating

How to send an email to one user or a group of users

Sending an Email

Email Templates

Email Template Folders

Restore your last email draft when something unexpected happens

Restore Draft Email

Email a volunteer their schedule in a calendar format

Email Monthly Schedules

Send a Mobile Email to one user or a group of users

Send Mobile Email

View Enterprise Email History

View one user's email history or view all email history

View Email History

How to send emails, create email templates and more

Email

How to enabled SMS/Text Messaging in your acocount

Enable SMS/Text Messaging

Set a message prefix to identify your organization as the sender

Identify Text Messaging Sender

How to send a text to one user or multiple

Send a Text Message

How users can opt in/out of text messaging

Opting In/Out of Text Messaging

View past text messages sent through Better Impact

View Text Messaging History

Texting - SMS

Phone Lists, Mailing Labels & Mail Merges

Create email lists, phone lists, or export contact information for a mail merge

Printable Tools for Communication

Leave a permanent note on one profile or on multiple

Add Note Log

View/Print Note Logs

Note Log

Update Administrator, Volunteer, Client, Donor and Member News

News

Add or remove a personal for Volunteers, Members, Clients or Donors

Personal Message

Compose a birthday message to appear on your user's profile on their birthday

Birthday Message

Volunteer Anniversary Message

News and Messages

Making Phone Calls from your Web Browser

Phone Calls

Add enterprise news for your Volunteers, Clients, Members, Donors or Administrators

Enterprise News

View News for All Organizations within Enterprise

Update Message to Enterprise Administrators

Update Message to Organization Administrators

Enterprise News and Messages

Intro to Rich Text Boxes

Tips on Using Rich Text Boxes

Insert a Video

Insert Images, Files and Links

Upload a File to File Manager

Valid File Types

Manage Files in File Manager

Preview Rich Text Boxes (With or Without Theme)

Rich Text Box Accessibility Check

HTML Editor

Rich Text Boxes

Limited Admin Info

Training Videos

MyImpactPage.com Site Guide

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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