View Single Profile Text Messages
Click the person icon at the top of the screen and type the person’s name into the Quick Search bar.
Click on the person’s name from the list that appears.
Click on the “Communications” tab
Click on the “Text Message History” sub-tab
Mouse over the Options icon to the left of the text message
Click “View” to see the content details of a message
Sender – name of the sender (last name, first name)
IP Address – the IP address of the sender
Date Created – date the text message was sent
CC Me – whether or not the sender requested a copy of the text message via email
Message – text that was sent
Recipients – number of recipients and their names
Modules – module(s) associated with the text message
View All Text Messages
Go to Communicate, then click on “Text Message History” found in the sidebar under Text Messaging
If desired, select/enter filters and click the green [Filter] button
Mouse over the Options icon to the left of the date the text message
Click “View” to see the contents of the message
Sender – name of the sender (last name, first name)
IP Address – the IP address of the sender
Date Created – date the text message was sent
CC Me – whether or not the sender requested a copy of the text message via email
Message – text that was sent
Recipients – number of recipients and their names
Modules – module(s) associated with the text message