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Manage Contact Page - Who can users contact through MyImpactPage?

Manage which administrators and committees appear on the Contact tab of MyImpactPage

Updated over 3 weeks ago

Note: The Manage Contact Page has two functions. It can be used to view, add, update or remove (individually or in bulk) administrators listed as contact people on MyImpactPage.

It can also be used to update committee communication permissions either individually or in bulk, in addition to viewing, editing or deleting the committees themselves.

About this feature: Allowing volunteers to email administrators through their MyImpactPage.com profile using the Contact tab is one of the easiest ways for volunteers to communicate with administrators.

Users can contact administrators who have been made a "contact person" through MyImpactPage.

If you'd like to allow volunteers to communicate with each other, you can explore the Committees feature.

The "Contact" tab of MyImpactPage.com allows users to connect with specific administrators as well as any committees that they are a part of. Committees are only a feature of Volunteer Impact.

An administrator can be made a "Contact Person" by following the steps below, and they can be removed at any time.

The committee(s) that a volunteer belongs to will also appear on the "Contact" tab of MyImpactPage.com only if an administrator has allowed the committee members to communicate with one another.

As a reminder:

  • A log of emails sent through the "Contact" tab is not kept within your Better Impact account

  • Emails will be directed to the email address listed in the profile of the recipient

  • A user can't email multiple administrators at once

  • If someone replies to an email sent from the "Contact" tab, it goes back to only the original sender


Manage Contact People

Add a Contact Person

  1. Go to: Configuration, then click on “Manage Contacts Page” found in the sidebar under Recruitment

  2. Click the [Add a Contact Person] button

  3. Select an existing administrator from the “Contact Person” drop-down

  4. Optional: Specify the contact person’s “Title”. This information will display to users when they are in their CONTACT tab.

  5. Click the [Add a Contact Person] button

Update a Contact Person

  1. Go to: Configuration, then click on “Manage Contacts Page” found in the sidebar under Recruitment

  2. Mouse over the Options icon beside the Administrator

  3. Click on “Update Contact Person”

  4. Update their designation as a contact person and/or their “Title”. This information will display to users when they are in their CONTACT tab

  5. Click the [Update Contact Person] button

Bulk Remove Contact People

  1. Go to: Configuration, then click on “Manage Contacts Page” found in the sidebar under Recruitment

  2. Under “Contact Admins” check the box beside each administrator that you want to remove as a contact person (you can also check the “Select All” box at the bottom)

  3. Click the [Remove Selected Contact People] button

  4. Confirm your changes by clicking the [Remove Selected Contact People] button

Make an Administrator a Contact Person

  1. Go to People, then click on “Manage Administrators” found in the sidebar under Administrators

  2. Mouse over the Options icon beside the administrator and select ”Edit”

  3. In the “Main” tab, click on the “Miscellaneous” section and select “Administrator

  4. Scroll down to the Communications section in the Admin Settings

  5. Check the Contact Person box to enable this feature.

  6. Optional: Specify the contact person’s “Title”. This information will display to users when they are in their CONTACT tab.

  7. Click the [Save] button

Tip: You can make yourself a contact person by going to the My Profile Menu, selecting Edit My Profile, and following steps 3-7.


Allow Volunteers to Communicate with Each Other

To allow volunteers to communicate with one another, you can use the committee feature. More information can be found here.

Bulk Update Committee Email Permissions

  1. Go to: Configuration, then click on “Manage Contacts Page” found in the sidebar under Recruitment

  2. Under “Committee”, check the box beside each committee that you want to update the email permission of (you can also check the “Select All” box at the bottom)

  3. Click on the [Bulk Update Email Permissions] button

  4. Select the new email permission from the drop-down list

  5. Select “Bulk Update Email Permissions” to implement your changes

Note: When a volunteer sends an email to a committee, they cannot see the names or email addresses of the members of that committee. When the recipient receives the message, they will see the name and email address of the sender, but no information will be displayed to them about any other potential recipients of the message. The “Committee Name” is included in the “from” field of the email.

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