Donor Profile Status Changes

Change One Donor’s Status 

  1. Click the person icon at the top of the screen and type the person’s name into the Quick Search bar. 
  1. Click on the person’s name from the list that appears. 
  1. In the “Main” tab, click on the “Miscellaneous” section 
  1. In the “Donor” section, select the desired status for the profile 
  1. Click the [Save Status] button 

Note: The Quick Search bar does not search archived donors. If you would like to retrieve someone from an archived status, search for that donor by starting at People >> Search and then editing the profile. 

Change Status of Multiple Donors 

  1. Go to People, then click on “Bulk Donor Status Change” found in the sidebar under Donors 
  1. Search for the desired profiles to change 
  1. Check the box beside each person requiring a status change (or check the “Select All” box at the bottom) 
  1. Click the [Update Status] button 
  1. Select the desired status to apply from the dropdown menu 
  1. Click the [Update Status] button 
Updated on June 18, 2021

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