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Add Donor Profile – By Administrator

Note: When creating a donor profile, the username you specify must be unique not only within your organization, but across all organizations using Better Impact. This is because user profiles can belong to multiple organizations. 

  1. Go to: People, then click on “Add a Donor” found in the sidebar under Donors 
  1. Fill in the fields in the “Contact Information” section. Mandatory fields are indicated with a flag. Usernames (not case sensitive) must be at least 6 characters long and unique across all Better Impact accounts. Passwords (case sensitive) must be at least 12 characters in length and contain:
    • at least one uppercase character 
    • at least one lowercase character 
    • at least one number 

Tip: Optional: Check the box at the top if you are creating a profile for someone that won’t be logging on. In this case, the username and email will be automatically generated by the software.  

  1. Optional: Compose a Personal Message to the donor. This will be displayed to the donor on their MyImpactPage.com home page 
  1. Select a Donor Status from the dropdown menu 
  1. Click the [Save] button 
  1. Continue by adding other information to the profile if needed 
Updated on March 14, 2024

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