Change a Donor’s Password

1. Click the person icon at the top of the screen and type the person’s name into the Quick Search. 

2. Click on the person’s name from the list that appears. 

3. In the “Contact” section of the “Main” tab, click the [Change Password] button on the right-hand side of the page 

4. Enter the new password you would like to create 

5. Confirm your new password 

6. Click the [Save] button 

IMPORTANT: Passwords are case sensitive and must be at least 12 characters in length. Passwords must also contain at least one uppercase character, one lowercase character, and one number.