Delete Donations

IMPORTANT: Once a donation has been deleted, it cannot be retrieved. You would need to re-record it manually. 

Delete One Donation 

  1. Go to People, then click on “Manage Donations” found in the sidebar under Donors 
  1. Optional: Apply filters to display the desired donations 
  1. Mouse over the Options icon to the left of a donation 
  1. Select “Delete” 
  1. Click the [Delete] button to confirm 

Delete Multiple Donations 

  1. Go to People, then click on “Manage Donations” found in the sidebar under Donors 
  1. Optional: Apply filters to display the desired donations 
  1. Check the box beside each donation to delete (or check the “Select All” box) 
  1. In the “Choose Bulk Action” dropdown list, select “Delete” 
  1. Check the box to acknowledge that the deletion cannot be undone 
  1. Click the [Delete] button 

Note: In addition to deleting multiple donations, you will also have the option, of sending an email or a text message (if applicable) to the donors associated with the selected donations, in the dropdown list. 

Updated on June 10, 2021

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