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My volunteer says they completed the application, but they don’t show up in my account. What do I do?

The first step in filling in an application for a new volunteer is to enter contact information. Once the volunteer has done this, their profile is created. The second step involves filling in your personalized application form (General Interests, Availability, Custom Fields, Qualifications).

If the volunteer enters incorrect data or does not enter required data, an error message will appear. If the volunteer does not correct the error or navigates away from the signup page, the profile will still be created, but it will not be associated with your organization. In that case, you resend the application form link to the volunteer, enabling them to sign up again re-using their username and password that was created in the first step.

Updated on February 7, 2022

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