Better Impact

How to enabled SMS/Text Messaging in your acocount

Enable SMS/Text Messaging

Set a message prefix to identify your organization as the sender

How to send a text to one user or multiple

How users can opt in/out of text messaging

View past text messages sent through Better Impact

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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