About this feature: You can permit your organization’s personal data to be accessible by specific regions of the Better Impact team when assisting you in providing support.
Note: Although support from the Better Impact team around the world will be available to you regardless of your selection, if restricted, support requiring access to your data and specific account information might not be readily available outside of normal business hours; as these times are typically covered by a member of our team in another country.
- Go to: Configuration, then click on “Security Settings” found in the sidebar under Organization Settings
- “Support is not restricted to particular regions” is the default selection. Optionally, you can select “Support is restricted to these regions”
- Choose the regions by checking the appropriate box(es).
- Click the [Save] button.