Change Administrator Status

Archive Administrator 

Note: Setting the status to “Archived” will also set the Role to “No System Access”. 

  1. Go to People, then click on “Manage Administrators” found in the sidebar under Administrators 
  1. Mouse over the Options icon beside the administrator  
  1. Click on “Archive Administrator” 

Unarchive Administrator 

  1. Go to: People >> Search 
  2. In the “Module and Status Filters” section, check the “Archived” box under “Administrator” and then click the [Search] button 
  3. In the results, mouse over the Options icon beside the administrator you want to unarchive 
  4. Click on “Edit” 
  5. In the “Main” tab, click on the “Miscellaneous” section 
  6. Select “Administrator” and change the status from Archived to Active, then click “Save Status” 
  7. Click the [Update Administrator Role] button to select a role for the administrator and click the [Save] button in the popup window 
  8. Select the appropriate Admin Settings and click the [Save] button 

Delete/Remove Administrator 

  1. Go to People, then click on “Manage Administrators” found in the sidebar under Administrators  
  1. Mouse over the Options icon beside the administrator’s name 
  1. Click on “Remove Administrator” 
  1. Click the [Remove Administrator] button 

Note: If you remove someone from the last module of which they are included, they are removed completely from your organization’s account. 

Updated on July 15, 2021

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