# Better Impact Help Center

> Welcome to the Better Impact Help Center

## English

### Where to Start

- [Volunteer Impact - Where to Start](https://support.betterimpact.com/en/articles/8416261-volunteer-impact-where-to-start.md): Task lists and links to resources on how to set up your account
- [Client Impact - Where to Start](https://support.betterimpact.com/en/articles/9686277-client-impact-where-to-start.md): An overview of your first few weeks in Client Impact. Task lists, timelines and links to resources on how to set up your account.
- [Donor Impact - Where to Start](https://support.betterimpact.com/en/articles/9686833-donor-impact-where-to-start.md): An overview of your first few weeks in Donor Impact. Task lists, timelines and links to resources on how to set up your account.
- [Member Impact - Where to Start](https://support.betterimpact.com/en/articles/9687105-member-impact-where-to-start.md): An overview of your first few weeks in Member Impact. Task lists, timelines and links to resources on how to set up your account.
- [Change Management](https://support.betterimpact.com/en/articles/8308710-change-management.md): How to smoothly transition your Volunteers, Clients, Members and Donors to Better Impact
- [Account Set-up: Where to Start \(Enterprise Considerations\)](https://support.betterimpact.com/en/articles/8429306-account-set-up-where-to-start-enterprise-considerations.md)
- [Account Set-up: Optional Enterprise Features](https://support.betterimpact.com/en/articles/8429308-account-set-up-optional-enterprise-features.md)
- [Enterprise Regions](https://support.betterimpact.com/en/articles/9977047-enterprise-regions.md)
- [Enterprise: Monitoring your Accounts](https://support.betterimpact.com/en/articles/9977210-enterprise-monitoring-your-accounts.md)
- [Enterprise - Home Page Information](https://support.betterimpact.com/en/articles/9990109-enterprise-home-page-information.md)
- [Importing User Profiles](https://support.betterimpact.com/en/articles/8368729-importing-user-profiles.md): Learn about importing users including Volunteers, Donors, Members and Clients
- [Importing Historical Donations](https://support.betterimpact.com/en/articles/8429324-importing-historical-donations.md): All the information you need to import donation information.
- [Modules Explained](https://support.betterimpact.com/en/articles/9145370-modules-explained.md): Understanding modules in Better Impact
- [Language Considerations](https://support.betterimpact.com/en/articles/10344232-language-considerations.md)
- [All about the Accessibility Widget](https://support.betterimpact.com/en/articles/12554822-all-about-the-accessibility-widget.md): Learn how to enable and use the accessibility widget to make Better Impact easier to navigate for everyone.
- [The Client Module - All you need to know](https://support.betterimpact.com/en/articles/13140403-the-client-module-all-you-need-to-know.md): A complete admin guide to the Client Module in Better Impact, covering configuration, reporting fields, client–volunteer associations, encounter logging, reporting tools, and activity links to help...
- [The Donor Module - All you need to know](https://support.betterimpact.com/en/articles/12732245-the-donor-module-all-you-need-to-know.md)
- [Comprehensive Guide to Background Checks](https://support.betterimpact.com/en/articles/8429304-comprehensive-guide-to-background-checks.md): Better Impact offers three ways to manage volunteer background checks: with Qualifications, Sterling \(First Advantage\), or Verified First. This article explains how each option works, key setup ste...
- [Getting the Most Out of Support](https://support.betterimpact.com/en/articles/9687458-getting-the-most-out-of-support.md): Support options available to administrators
- [Adding Favourites](https://support.betterimpact.com/en/articles/9631587-adding-favourites.md): Add favourites to easily access your frequently used pages
- [Better Impact User Groups](https://support.betterimpact.com/en/articles/10714257-better-impact-user-groups.md): Get connected with other Better Impact users
- [How to Navigate the Admin Home Page](https://support.betterimpact.com/en/articles/12986164-how-to-navigate-the-admin-home-page.md): The Admin Home Page brings together key information, shortcuts to your favourite tools, and high-level insights into what’s happening in your volunteer program, all in one place.
- [Refer a Friend - How to Find and Share Your Referral Link](https://support.betterimpact.com/en/articles/13714587-refer-a-friend-how-to-find-and-share-your-referral-link.md): Learn how to locate your referral link in the admin portal, share it with others, and understand how reward credits are earned when new organizations register through your unique link.
- [Becoming a Better Impact Buddy](https://support.betterimpact.com/en/articles/9824377-becoming-a-better-impact-buddy.md)
- [Searching for a Better Impact Buddy](https://support.betterimpact.com/en/articles/9824381-searching-for-a-better-impact-buddy.md)
- [Better Impact Billing Guide](https://support.betterimpact.com/en/articles/15213062-better-impact-billing-guide.md): Answers to all your billing-related questions

### Account Set up & Configuration

- [Managing Administrator Two Factor Authentication](https://support.betterimpact.com/en/articles/9977083-managing-administrator-two-factor-authentication.md)
- [Security Settings](https://support.betterimpact.com/en/articles/9861841-security-settings.md)
- [Single Sign On \(SSO\)](https://support.betterimpact.com/en/articles/11329533-single-sign-on-sso.md): All you need to know about what SSO is, how to enable it as an organisation and how to use it to log in.
- [Contact Information, Time Zone, Mission Statement](https://support.betterimpact.com/en/articles/8440166-contact-information-time-zone-mission-statement.md): Customize your Contact information, Time Zone, and Mission Statement.
- [Social Media](https://support.betterimpact.com/en/articles/9631252-social-media.md): Connect your X, Flickr, and Facebook accounts
- [Alert Settings](https://support.betterimpact.com/en/articles/9631278-alert-settings.md): Learn how to adjust the birthday, anniversary and qualification alerts that appear on your Status Update widget.
- [User Profile Dashboard Settings](https://support.betterimpact.com/en/articles/9631299-user-profile-dashboard-settings.md): Choose what visibility rules apply to information on your user dashboards.
- [Branding: Banner, Theme and Fonts](https://support.betterimpact.com/en/articles/8440193-branding-banner-theme-and-fonts.md): Make your account your own with a custom banner and colour selections.
- [Comprehensive Guide to Data Collection - Custom Fields, Qualifications and Committees](https://support.betterimpact.com/en/articles/12607075-comprehensive-guide-to-data-collection-custom-fields-qualifications-and-committees.md): Discover how to optimize volunteer profiles, set up custom fields and qualifications, manage committees, and collect key volunteer data to support reporting, activity assignments, and effective pro...
- [Comprehensive Guide to Volunteer Recognition](https://support.betterimpact.com/en/articles/12629065-comprehensive-guide-to-volunteer-recognition.md): Learn how to recognize and celebrate your volunteers in Better Impact using badges, reports, and creative tools. Discover ways to highlight milestones, issue certificates, and build a culture of ap...
- [Comprehensive Guide to eLearning Modules](https://support.betterimpact.com/en/articles/11886738-comprehensive-guide-to-elearning-modules.md): Train volunteers online with modules that award qualifications and support videos, quizzes, and embedded presentations.
- [Managing Documents and Files in Better Impact](https://support.betterimpact.com/en/articles/11909345-managing-documents-and-files-in-better-impact.md): Learn how to upload, organize, and share files using the Document Library and File Manager in Better Impact.
- [Comprehensive Guide to Surveys](https://support.betterimpact.com/en/articles/10019471-comprehensive-guide-to-surveys.md): Learn how to create, customize, and distribute surveys to gather valuable feedback and data from your users.

### Recruitment and Applications

- [Comprehensive Guide to Recruitment](https://support.betterimpact.com/en/articles/12646300-comprehensive-guide-to-recruitment.md): Learn how to set up, customize, and optimize your recruitment process in Better Impact — from creating engaging application forms to managing new applicants and maximizing your organization’s publi...
- [All About Double the Donation Integration](https://support.betterimpact.com/en/articles/13684686-all-about-double-the-donation-integration.md): Describes how the Double the Donation integration works in Better Impact and how volunteer activity is shared to support employer volunteer incentive programs.
- [MyImpact Portal Settings](https://support.betterimpact.com/en/articles/9688859-myimpact-portal-settings.md): Customize what your users see when they log into their MyImpact profiles.
- [Manage Contact Page - Who can users contact through MyImpactPage?](https://support.betterimpact.com/en/articles/9834278-manage-contact-page-who-can-users-contact-through-myimpactpage.md): Manage which administrators and committees appear on the Contact tab of MyImpactPage
- [MyImpactPage - Overview](https://support.betterimpact.com/en/articles/9859841-myimpactpage-overview.md): Understanding the User Experience
- [MyImpactPage.com Public Search](https://support.betterimpact.com/en/articles/10064026-myimpactpage-com-public-search.md)

### Users & Profiles

- [Comprehensive Guide to User Profiles](https://support.betterimpact.com/en/articles/12585658-comprehensive-guide-to-user-profiles.md): Learn how to effectively manage user profiles in Better Impact, including updating contact info, qualifications, general interests, and custom fields, ensuring accurate, secure, and up-to-date reco...
- [Comprehensive Guide to Administrator Profiles](https://support.betterimpact.com/en/articles/12752188-comprehensive-guide-to-administrator-profiles.md): A full reference guide to understanding, assigning and managing administrator access at both the Organization and Enterprise level in Better Impact, including role types, permissions, settings and ...
- [Group Volunteer Management](https://support.betterimpact.com/en/articles/13187023-group-volunteer-management.md): This article explains how to manage group volunteering in Better Impact when one volunteer profile represents an entire group. It covers enabling group scheduling, creating group profiles, scheduli...
- [Managing a User Profile Removal Request](https://support.betterimpact.com/en/articles/14499606-managing-a-user-profile-removal-request.md): Learn how to respond when a user requests the removal of their profile from your organisation, including how to export their data, remove their profile, and understand what happens next.

### Communication

- [Comprehensive Guide to Communications](https://support.betterimpact.com/en/articles/12916303-comprehensive-guide-to-communications.md): Learn how to effectively communicate with volunteers and users in Better Impact. Explore active and passive tools, from emails and SMS to news and personal messages.
- [Comprehensive Guide to Rich Text Boxes](https://support.betterimpact.com/en/articles/13130190-comprehensive-guide-to-rich-text-boxes.md): Learn how to use Rich Text Boxes in Better Impact, including formatting, adding media and files, accessibility checks, troubleshooting, and advanced options like HTML editing.

### Activities & Scheduling

- [Comprehensive Guide to Scheduling](https://support.betterimpact.com/en/articles/13192494-comprehensive-guide-to-scheduling.md): This guide explains how scheduling works in Better Impact, from viewing and managing schedules to handling signups, assignments, confirmations, overlaps, and attendance. It focuses on day-to-day sc...
- [Comprehensive Guide to Activities](https://support.betterimpact.com/en/articles/8780736-comprehensive-guide-to-activities.md): Learn how to create, manage, update, and troubleshoot volunteer Activities in Better Impact

### Hours & Feedback

- [Comprehensive Guide to Hours](https://support.betterimpact.com/en/articles/13160139-comprehensive-guide-to-hours.md): Learn how volunteer hours work in Better Impact, including all available logging methods, timeclock and express timeclock setup, approvals, permissions, automation, troubleshooting, and best-practi...

### Reporting & Data

- [Comprehensive Guide to Searches](https://support.betterimpact.com/en/articles/9977126-comprehensive-guide-to-searches.md): Find, filter, and save custom user lists to email, report on, or update—right from the feature where you’ll use them..
- [Comprehensive Guide to Reporting](https://support.betterimpact.com/en/articles/12082690-comprehensive-guide-to-reporting.md): Step-by-step guidance on tracking, reporting, and analyzing volunteer, donor, and client data with Better Impact tools.

### Tips, Tricks & FAQs

- [Temporarily Shutting Down Your Volunteer Program](https://support.betterimpact.com/en/articles/9824507-temporarily-shutting-down-your-volunteer-program.md)
- [Restarting Your Program After a Temporary Shutdown](https://support.betterimpact.com/en/articles/9824511-restarting-your-program-after-a-temporary-shutdown.md)
- [Administrator Transitions](https://support.betterimpact.com/en/articles/9824523-administrator-transitions.md): Recommended steps for ensuring a smooth transition of administrators.
- [Glossary and Abbreviations](https://support.betterimpact.com/en/articles/9587680-glossary-and-abbreviations.md): Find here all the terms and concepts you may need related to Better Impact.
- [What happens if I remove a volunteer's email address from their profile?](https://support.betterimpact.com/en/articles/11830326-what-happens-if-i-remove-a-volunteer-s-email-address-from-their-profile.md)
- [Why don’t I see certain features in my menu?](https://support.betterimpact.com/en/articles/10257995-why-don-t-i-see-certain-features-in-my-menu.md)
- [How can I generate a report that tells me when the last date each volunteer logged hours?](https://support.betterimpact.com/en/articles/9824519-how-can-i-generate-a-report-that-tells-me-when-the-last-date-each-volunteer-logged-hours.md)
- [Why won’t the QR codes scan properly?](https://support.betterimpact.com/en/articles/9824517-why-won-t-the-qr-codes-scan-properly.md)
- [How to locate downloaded files on mobile devices.](https://support.betterimpact.com/en/articles/9824514-how-to-locate-downloaded-files-on-mobile-devices.md)
- [What happens if I archive a volunteer?](https://support.betterimpact.com/en/articles/9824447-what-happens-if-i-archive-a-volunteer.md)
- [What happens if I remove a volunteer?](https://support.betterimpact.com/en/articles/9824450-what-happens-if-i-remove-a-volunteer.md)
- [What does Inactive mean and how does it differ from Archived?](https://support.betterimpact.com/en/articles/9824454-what-does-inactive-mean-and-how-does-it-differ-from-archived.md)
- [How do I generate a list of volunteers?](https://support.betterimpact.com/en/articles/9824457-how-do-i-generate-a-list-of-volunteers.md)
- [How do I remove a large number of people from an Activity assignment?](https://support.betterimpact.com/en/articles/9824460-how-do-i-remove-a-large-number-of-people-from-an-activity-assignment.md)
- [How can I tell if a volunteer can see a specific Activity?](https://support.betterimpact.com/en/articles/9824462-how-can-i-tell-if-a-volunteer-can-see-a-specific-activity.md)
- [How are Activities displayed to a volunteer on the Timeclock?](https://support.betterimpact.com/en/articles/9824467-how-are-activities-displayed-to-a-volunteer-on-the-timeclock.md)
- [How do I assign a volunteer to a shift that occurred in the past?](https://support.betterimpact.com/en/articles/9824470-how-do-i-assign-a-volunteer-to-a-shift-that-occurred-in-the-past.md)
- [Under what circumstances can/can’t you edit another Administrator’s profile?](https://support.betterimpact.com/en/articles/9824475-under-what-circumstances-can-can-t-you-edit-another-administrator-s-profile.md)
- [How do I know when a Profile was updated?](https://support.betterimpact.com/en/articles/9824506-how-do-i-know-when-a-profile-was-updated.md)
- [How can I override the alphabetical order for Feedback Fields, Templates, etc.?](https://support.betterimpact.com/en/articles/9824513-how-can-i-override-the-alphabetical-order-for-feedback-fields-templates-etc.md)
- [Why does it keep saying 'I am a Robot'?](https://support.betterimpact.com/en/articles/14636856-why-does-it-keep-saying-i-am-a-robot.md)
- [How to Index and Order Lists?](https://support.betterimpact.com/en/articles/14636880-how-to-index-and-order-lists.md)
- [Using Raw Data Reports](https://support.betterimpact.com/en/articles/12582494-using-raw-data-reports.md)
- [Finding Your Community](https://support.betterimpact.com/en/articles/12582477-finding-your-community.md)
- [Using Categories for Reporting](https://support.betterimpact.com/en/articles/12582446-using-categories-for-reporting.md)
- [Giving a User Administrator Access](https://support.betterimpact.com/en/articles/12335519-giving-a-user-administrator-access.md)
- [Personal Message](https://support.betterimpact.com/en/articles/12092443-personal-message.md)
- [Custom Field Display on Volunteer Dashboard](https://support.betterimpact.com/en/articles/12092272-custom-field-display-on-volunteer-dashboard.md)
- [What is a Module?](https://support.betterimpact.com/en/articles/12023023-what-is-a-module.md)
- [Emailing a Document](https://support.betterimpact.com/en/articles/11844142-emailing-a-document.md)
- [Using Activities for an eLearning Series](https://support.betterimpact.com/en/articles/11670187-using-activities-for-an-elearning-series.md)
- [Embed a Slide Presentation in eLearning](https://support.betterimpact.com/en/articles/11670196-embed-a-slide-presentation-in-elearning.md)
- [Bulk Updates: Profile Fields and Activities](https://support.betterimpact.com/en/articles/11061899-bulk-updates-profile-fields-and-activities.md)
- [Where to search?](https://support.betterimpact.com/en/articles/11179116-where-to-search.md)
- [Send Emails from the Schedule or Alerts](https://support.betterimpact.com/en/articles/11083558-send-emails-from-the-schedule-or-alerts.md)
- [Assign Tab](https://support.betterimpact.com/en/articles/11083417-assign-tab.md)
- [Using Committees to Manage Shift Coverage](https://support.betterimpact.com/en/articles/10825728-using-committees-to-manage-shift-coverage.md)
- [Volunteer Recognition: Badges](https://support.betterimpact.com/en/articles/10825559-volunteer-recognition-badges.md)
- [Using Qualifications to Identify Roles](https://support.betterimpact.com/en/articles/10751941-using-qualifications-to-identify-roles.md)
- [Ranked Qualifications](https://support.betterimpact.com/en/articles/10579243-ranked-qualifications.md)
- [Streamline Reminders: Saved Searches & Email Templates](https://support.betterimpact.com/en/articles/10513022-streamline-reminders-saved-searches-email-templates.md)
- [Saving Searches with Dynamic Dates](https://support.betterimpact.com/en/articles/10478394-saving-searches-with-dynamic-dates.md)
- [Admin Notifications & User View](https://support.betterimpact.com/en/articles/10328221-admin-notifications-user-view.md)
- [Best Practices: Administrator Profiles](https://support.betterimpact.com/en/articles/10328211-best-practices-administrator-profiles.md)
- [Connect with other Admins](https://support.betterimpact.com/en/articles/10104162-connect-with-other-admins.md): 👀 Connecting with other administrators in your industry who use Better Impact can offer unique support specific to your program’s needs.
- [Tools for Raw Data Reports](https://support.betterimpact.com/en/articles/10067631-tools-for-raw-data-reports.md): 👀 Have you noticed the Columns and Filters feature when previewing your Raw Data report?
- [Name Tag Wizard: Print QR Codes and Profile Pics](https://support.betterimpact.com/en/articles/10104919-name-tag-wizard-print-qr-codes-and-profile-pics.md)
- [Archiving Volunteers](https://support.betterimpact.com/en/articles/12974613-archiving-volunteers.md): 👀 Whether it is an applicant that is not a right fit, or a longtime volunteer retiring, archiving volunteer profiles is a necessary task.
- [Viewing a List of Connected Volunteers and Clients](https://support.betterimpact.com/en/articles/11178879-viewing-a-list-of-connected-volunteers-and-clients.md)
- [Viewing Feedback and Encounters on Client Profiles](https://support.betterimpact.com/en/articles/10810770-viewing-feedback-and-encounters-on-client-profiles.md)
- [Notes for Volunteers Connected to Clients](https://support.betterimpact.com/en/articles/10513014-notes-for-volunteers-connected-to-clients.md)
- [Feedback Fields vs. Client Reporting Fields](https://support.betterimpact.com/en/articles/10344344-feedback-fields-vs-client-reporting-fields.md)
- [Receipt Design](https://support.betterimpact.com/en/articles/11067710-receipt-design.md)

### Troubleshooting & Technical Help

- [Google Analytics](https://support.betterimpact.com/en/articles/9824231-google-analytics.md): Collect information about the traffic on your public pages by integrating Google Analytics
- [Transport Layer Security 1.2](https://support.betterimpact.com/en/articles/10035202-transport-layer-security-1-2.md)
- [My webpage is not loading properly.](https://support.betterimpact.com/en/articles/9821219-my-webpage-is-not-loading-properly.md)
- [Create API Keys](https://support.betterimpact.com/en/articles/9824266-create-api-keys.md)
- [API Lookup](https://support.betterimpact.com/en/articles/9824303-api-lookup.md)
- [API](https://support.betterimpact.com/en/articles/9824270-api.md)
- [Technical Specifications - Domain, IP and Email configurations](https://support.betterimpact.com/en/articles/9821315-technical-specifications-domain-ip-and-email-configurations.md)
- [Technical Email Information for IT Staff](https://support.betterimpact.com/en/articles/9821253-technical-email-information-for-it-staff.md)
- [IT is setting up a DMARC Rejection policy, what do we need to do?](https://support.betterimpact.com/en/articles/9821273-it-is-setting-up-a-dmarc-rejection-policy-what-do-we-need-to-do.md)
- [Why do my emails appear to come from message@volunteer2mail.com?](https://support.betterimpact.com/en/articles/9821277-why-do-my-emails-appear-to-come-from-message-volunteer2mail-com.md)
- [Can Better Impact add DKIM/SPF records for my organization’s email?](https://support.betterimpact.com/en/articles/9821282-can-better-impact-add-dkim-spf-records-for-my-organization-s-email.md)
- [Does Better Impact support DKIM/SPF for third-party domains?](https://support.betterimpact.com/en/articles/9821285-does-better-impact-support-dkim-spf-for-third-party-domains.md)
- [How do I ensure Better Impact does not send email using our email addresses?](https://support.betterimpact.com/en/articles/9821288-how-do-i-ensure-better-impact-does-not-send-email-using-our-email-addresses.md)
- [We have Office 365, but still want emails to be sent using our email address. How do we do that?](https://support.betterimpact.com/en/articles/9821296-we-have-office-365-but-still-want-emails-to-be-sent-using-our-email-address-how-do-we-do-that.md)
- [General Email Troubleshooting and Tips](https://support.betterimpact.com/en/articles/9821307-general-email-troubleshooting-and-tips.md)
- [Bounce Back Email and Status Code Information](https://support.betterimpact.com/en/articles/9824256-bounce-back-email-and-status-code-information.md)
- [Creating Outlook Rules to Filter Notification Emails](https://support.betterimpact.com/en/articles/9824345-creating-outlook-rules-to-filter-notification-emails.md)
- [Keyboard Shortcuts](https://support.betterimpact.com/en/articles/9824356-keyboard-shortcuts.md)
- [Open a New Tab](https://support.betterimpact.com/en/articles/9824358-open-a-new-tab.md)
- [Useful Better Impact Web Links](https://support.betterimpact.com/en/articles/9824361-useful-better-impact-web-links.md)
- [Send us a Screenshot](https://support.betterimpact.com/en/articles/9824370-send-us-a-screenshot.md)

### What's New

- [July 2026 - 4x15.0 Update](https://support.betterimpact.com/en/articles/15897856-july-2026-4x15-0-update.md): New feature release: Monday, July 13th, 2026, 10:00pm EST
- [May 2026 – 4x14 Update](https://support.betterimpact.com/en/articles/15128786-may-2026-4x14-update.md): New feature release: Monday, May 18th, 2026, 10:00pm EST
- [Better Impact & Galaxy Digital Frequently Asked Questions](https://support.betterimpact.com/en/articles/14005742-better-impact-galaxy-digital-frequently-asked-questions.md)
- [Better Together: Strengthening Our Partnership With You](https://support.betterimpact.com/en/articles/13971959-better-together-strengthening-our-partnership-with-you.md)
- [February 2026 – 4x13 Update](https://support.betterimpact.com/en/articles/13716052-february-2026-4x13-update.md): New feature release: Monday, February 23rd, 2026, 10:00pm EDT
- [October 2025 – 4x.12.0 Update](https://support.betterimpact.com/en/articles/12026182-october-2025-4x-12-0-update.md): New feature release: Monday, October 27th, 2025, 10:00pm EDT
- [May 2025 - 4x.11.0 Update](https://support.betterimpact.com/en/articles/11328277-may-2025-4x-11-0-update.md): New feature release: Monday, May 12th, 2025, 10:00pm EDT
- [December 2024 - 4x.10.2 Update](https://support.betterimpact.com/en/articles/10324310-december-2024-4x-10-2-update.md): New feature release: Sunday, December 22nd, 2024, 10:00pm EDT
- [November 2024 – 4x.10.0 Update](https://support.betterimpact.com/en/articles/10012254-november-2024-4x-10-0-update.md): New feature release: Monday, November 4th, 2024, 10:00pm EDT
- [Our User Site Guide Has Moved](https://support.betterimpact.com/en/articles/10091231-our-user-site-guide-has-moved.md)
- [May 2024 - 4x.9.0 Update](https://support.betterimpact.com/en/articles/9891295-may-2024-4x-9-0-update.md): New feature release: Monday, May 13th, 2024, 10:00pm EDT
- [March 2024 – 4x.8.1 Update](https://support.betterimpact.com/en/articles/9891342-march-2024-4x-8-1-update.md): New feature release: Sunday, March 17th, 2024, 10:00pm EDT
- [February 2024 – 4x.8.0 Update](https://support.betterimpact.com/en/articles/9891494-february-2024-4x-8-0-update.md): New feature release: Tuesday, February 20th, 2024, 10:00pm EDT
- [October 2023 – 4x.7.0 Update](https://support.betterimpact.com/en/articles/9891749-october-2023-4x-7-0-update.md): New feature release: Monday, October 23rd, 2023, 10:00pm EDT
- [May 2023 – 4x.6.1 Update](https://support.betterimpact.com/en/articles/9891767-may-2023-4x-6-1-update.md): New feature release: Monday, May 8th, 2023, 10:00pm EDT
- [March 2023 – 4x.6 Update](https://support.betterimpact.com/en/articles/9891773-march-2023-4x-6-update.md): New feature release: Monday, March 27th, 2023, 10:00pm EST
- [October 2022 – 4x.5 Update](https://support.betterimpact.com/en/articles/9891782-october-2022-4x-5-update.md): New feature release: Monday, October 3rd, 2022, 10:00pm EDT
- [March 2022 – 4x.4 Update](https://support.betterimpact.com/en/articles/9891799-march-2022-4x-4-update.md): New feature release: Monday, March 28th, 2022, 10:00pm EST
- [October 2021 – 4x.3 Update](https://support.betterimpact.com/en/articles/9891821-october-2021-4x-3-update.md): New feature release: Monday, October 18, 2021, 10:00pm EST
- [June 2021 – 4x.2 Update](https://support.betterimpact.com/en/articles/9891838-june-2021-4x-2-update.md)
- [April 2021- 4x.1 Update](https://support.betterimpact.com/en/articles/9891846-april-2021-4x-1-update.md): New feature release: Monday, April 19, 2021, 10:00pm EST
- [January 2021 – 4X Update](https://support.betterimpact.com/en/articles/9891849-january-2021-4x-update.md)

### Training and Support Videos

- [Volunteer Impact Videos](https://support.betterimpact.com/en/articles/13483317-volunteer-impact-videos.md): A comprehensive collection of Volunteer Impact training videos covering configuration, content creation, communications, scheduling, reporting, and more - designed to guide you through setup, manag...
- [Enterprise Videos](https://support.betterimpact.com/en/articles/14470177-enterprise-videos.md): A collection of Enterprise training videos covering setup, structure, classifications, templates, communications, and reporting. Designed to help you manage your organization efficiently and ensure...
- [Client Impact Videos](https://support.betterimpact.com/en/articles/13483318-client-impact-videos.md): A collection of Client Impact training videos covering configuration, applications, communications, reporting, and client-volunteer connections - designed to help you manage client data and interac...
- [Donor Impact Videos](https://support.betterimpact.com/en/articles/13483314-donor-impact-videos.md): A collection of Donor Impact training videos covering setup, donation options, donor management, communications, and reporting - designed to help you effectively manage donor data and engagement.
- [Demo Videos](https://support.betterimpact.com/en/articles/14470361-demo-videos.md): A collection of demo videos showcasing key features and functionality, designed to give you a quick overview of how the system works and help you better understand its capabilities in action.

## Français

### Tips, Tricks & FAQs

- [Trouver votre communauté](https://support.betterimpact.com/fr/articles/12582477-trouver-votre-communaute.md)
- [Conseils et astuces du mardi Utiliser les catégories pour les rapports](https://support.betterimpact.com/fr/articles/12582446-conseils-et-astuces-du-mardi-utiliser-les-categories-pour-les-rapports.md)
- [Affichage des champs personnalisés sur le tableau de bord des bénévoles](https://support.betterimpact.com/fr/articles/12092272-affichage-des-champs-personnalises-sur-le-tableau-de-bord-des-benevoles.md)
- [Qu’est-ce qu’un module ?](https://support.betterimpact.com/fr/articles/12023023-qu-est-ce-qu-un-module.md)
- [Envoyer un document par courrier électronique](https://support.betterimpact.com/fr/articles/11844142-envoyer-un-document-par-courrier-electronique.md)
- [Utiliser les Activités pour une série apprentissage en ligne](https://support.betterimpact.com/fr/articles/11670187-utiliser-les-activites-pour-une-serie-apprentissage-en-ligne.md)
- [Intégrer une présentation PowerPoint dans un module eLearning](https://support.betterimpact.com/fr/articles/11670196-integrer-une-presentation-powerpoint-dans-un-module-elearning.md)
- [Mises à jour en masse : profils et activités](https://support.betterimpact.com/fr/articles/11061899-mises-a-jour-en-masse-profils-et-activites.md)
- [Où chercher ?](https://support.betterimpact.com/fr/articles/11179116-ou-chercher.md)
- [Envoi d'e-mails à partir du calendrier ou des alertes](https://support.betterimpact.com/fr/articles/11083558-envoi-d-e-mails-a-partir-du-calendrier-ou-des-alertes.md)
- [L'onglet Affecter](https://support.betterimpact.com/fr/articles/11083417-l-onglet-affecter.md)
- [Utiliser les comités pour gérer la couverture des équipes](https://support.betterimpact.com/fr/articles/10825728-utiliser-les-comites-pour-gerer-la-couverture-des-equipes.md)
- [Reconnaissance des bénévoles : Badges](https://support.betterimpact.com/fr/articles/10825559-reconnaissance-des-benevoles-badges.md)
- [Utiliser les qualifications pour identifier les rôles](https://support.betterimpact.com/fr/articles/10751941-utiliser-les-qualifications-pour-identifier-les-roles.md)
- [Qualifications classées](https://support.betterimpact.com/fr/articles/10579243-qualifications-classees.md)
- [Rationaliser les rappels : Recherches sauvegardées et modèles d'e-mails](https://support.betterimpact.com/fr/articles/10513022-rationaliser-les-rappels-recherches-sauvegardees-et-modeles-d-e-mails.md)
- [Sauvegarde des recherches avec des dates dynamiques](https://support.betterimpact.com/fr/articles/10478394-sauvegarde-des-recherches-avec-des-dates-dynamiques.md)
- [Notification des administrateurs et de la vue de l'utilisateur](https://support.betterimpact.com/fr/articles/10328221-notification-des-administrateurs-et-de-la-vue-de-l-utilisateur.md)
- [Meilleures pratiques : Profils des administrateurs](https://support.betterimpact.com/fr/articles/10328211-meilleures-pratiques-profils-des-administrateurs.md)
- [Se connecter avec d'autres administrateurs](https://support.betterimpact.com/fr/articles/10104162-se-connecter-avec-d-autres-administrateurs.md)
- [Outils pour les rapports de données brutes](https://support.betterimpact.com/fr/articles/10067631-outils-pour-les-rapports-de-donnees-brutes.md)
- [Assistant badge : Imprimer des codes QR et des photos de profil](https://support.betterimpact.com/fr/articles/10104919-assistant-badge-imprimer-des-codes-qr-et-des-photos-de-profil.md)
- [Archivage des profils de bénévoles](https://support.betterimpact.com/fr/articles/12974613-archivage-des-profils-de-benevoles.md): 👀 Qu'il s'agisse d'un candidat dont le profil ne correspond pas ou d'un bénévole de longue date qui prend sa retraite, l'archivage des profils est une tâche essentielle.

### IT

- [La page web ne se charge pas correctement](https://support.betterimpact.com/fr/articles/9821219-la-page-web-ne-se-charge-pas-correctement.md)
- [Informations sur les rebonds de courriel et les codes d’état](https://support.betterimpact.com/fr/articles/9824256-informations-sur-les-rebonds-de-courriel-et-les-codes-d-etat.md)

### Configuration

- [Accorder l’accès administrateur à un utilisateur](https://support.betterimpact.com/fr/articles/12335528-accorder-l-acces-administrateur-a-un-utilisateur.md)
- [Bibliothèque de documents](https://support.betterimpact.com/fr/articles/9930978-bibliotheque-de-documents.md)
- [Modules d’apprentissage en ligne](https://support.betterimpact.com/fr/articles/9943962-modules-d-apprentissage-en-ligne.md)
- [Courriel](https://support.betterimpact.com/fr/articles/9944028-courriel.md): Notifications pour administrateurs
- [Gestionnaire de fichiers](https://support.betterimpact.com/fr/articles/9944050-gestionnaire-de-fichiers.md)
- [Éditeur de texte](https://support.betterimpact.com/fr/articles/9944114-editeur-de-texte.md)
- [Annonce\(s\) aux administrateurs](https://support.betterimpact.com/fr/articles/9944144-annonce-s-aux-administrateurs.md): Message\(s\) aux administrateurs
- [En-têtes de la section du profil du bénévole](https://support.betterimpact.com/fr/articles/9945628-en-tetes-de-la-section-du-profil-du-benevole.md)
- [Actualités des bénévoles](https://support.betterimpact.com/fr/articles/9945622-actualites-des-benevoles.md)
- [Configuration du navigateur pour l'horodateur](https://support.betterimpact.com/fr/articles/9945617-configuration-du-navigateur-pour-l-horodateur.md)
- [Horodateur Express](https://support.betterimpact.com/fr/articles/9945611-horodateur-express.md)
- [Horodateur](https://support.betterimpact.com/fr/articles/9945610-horodateur.md)
- [Galerie d'images \(Flickr\)](https://support.betterimpact.com/fr/articles/9945606-galerie-d-images-flickr.md)
- [Médias sociaux \(Twitter, Facebook\)](https://support.betterimpact.com/fr/articles/9945597-medias-sociaux-twitter-facebook.md)
- [Paramètres de sécurité](https://support.betterimpact.com/fr/articles/9945594-parametres-de-securite.md)
- [Autorisations d'horaires](https://support.betterimpact.com/fr/articles/9945590-autorisations-d-horaires.md)
- [Régions de soutien](https://support.betterimpact.com/fr/articles/9945588-regions-de-soutien.md)
- [Éviter les réservations en double](https://support.betterimpact.com/fr/articles/9945287-eviter-les-reservations-en-double.md)
- [Liens à partager sur votre site ou par courriel](https://support.betterimpact.com/fr/articles/9945281-liens-a-partager-sur-votre-site-ou-par-courriel.md)
- [Intégration avec Sterling Volunteers](https://support.betterimpact.com/fr/articles/9945240-integration-avec-sterling-volunteers.md)
- [Enregistrement de l'horaire et des heures](https://support.betterimpact.com/fr/articles/9945234-enregistrement-de-l-horaire-et-des-heures.md)
- [Google Analytics](https://support.betterimpact.com/fr/articles/9945230-google-analytics.md)
- [Personnalisez votre page publique](https://support.betterimpact.com/fr/articles/9945223-personnalisez-votre-page-publique.md)
- [Modifier le mot de passe](https://support.betterimpact.com/fr/articles/9945207-modifier-le-mot-de-passe.md)
- [Valorisation de la marque](https://support.betterimpact.com/fr/articles/9945201-valorisation-de-la-marque.md)
- [Gestion de bannière](https://support.betterimpact.com/fr/articles/9945190-gestion-de-banniere.md)
- [Info de base](https://support.betterimpact.com/fr/articles/9945185-info-de-base.md)
- [Alertes](https://support.betterimpact.com/fr/articles/9945179-alertes.md)

### Formulaire de demande

- [Qualifications: Création](https://support.betterimpact.com/fr/articles/9945672-qualifications-creation.md)
- [Paramêtres de l’organisation: Liens à partager sur votre site ou par courriel](https://support.betterimpact.com/fr/articles/9945669-parametres-de-l-organisation-liens-a-partager-sur-votre-site-ou-par-courriel.md)
- [Intérêts Généraux](https://support.betterimpact.com/fr/articles/9945663-interets-generaux.md): Ajouter un nouvel intérêt
- [Champs personnalisés](https://support.betterimpact.com/fr/articles/9945656-champs-personnalises.md)
- [Formulaire de demande: Modifier les paramètres](https://support.betterimpact.com/fr/articles/9945650-formulaire-de-demande-modifier-les-parametres.md): Modifier les paramètres

## Português

### Onde Começar

- [Configuração da conta: Por onde começar](https://support.betterimpact.com/pt/articles/8416261-configuracao-da-conta-por-onde-comecar.md): Descubra o que precisa para ativar a sua conta e quais as tarefas que necessitam do seu contributo.
- [Gestão da Mudança](https://support.betterimpact.com/pt/articles/8308710-gestao-da-mudanca.md): Considerámos as seguintes ideias úteis na transição da equipa e utilizadores para a família de software da Better Impact.
- [Configuração da conta: Funcionalidades do Coletivo](https://support.betterimpact.com/pt/articles/8429308-configuracao-da-conta-funcionalidades-do-coletivo.md)
- [Coletivo: Regiões](https://support.betterimpact.com/pt/articles/9977047-coletivo-regioes.md)
- [Coletivo: Monitorizar as suas contas](https://support.betterimpact.com/pt/articles/9977210-coletivo-monitorizar-as-suas-contas.md)
- [Importação de Perfis de Utilizador](https://support.betterimpact.com/pt/articles/8368729-importacao-de-perfis-de-utilizador.md): O que é necessário para importar os perfis dos seus utilizadores
- [Módulos Explicados](https://support.betterimpact.com/pt/articles/9145370-modulos-explicados.md): Compreender os módulos no Better Impact
- [Mudar para a Vista de Voluntário](https://support.betterimpact.com/pt/articles/9845471-mudar-para-a-vista-de-voluntario.md)
- [Integração Sterling](https://support.betterimpact.com/pt/articles/8429304-integracao-sterling.md)
- [Pesquisa Rápida/Barra de Navegação](https://support.betterimpact.com/pt/articles/8429311-pesquisa-rapida-barra-de-navegacao.md)
- [Adicionar favoritos](https://support.betterimpact.com/pt/articles/9631587-adicionar-favoritos.md): Como adicionar, editar e eliminar favoritos
- [Tornar-se um\(a\) Amigo de Better Impact](https://support.betterimpact.com/pt/articles/9824377-tornar-se-um-a-amigo-de-better-impact.md)
- [À procura de um\(a\) Amigo da Better Impact](https://support.betterimpact.com/pt/articles/9824381-a-procura-de-um-a-amigo-da-better-impact.md)

### Planificação e Configuração

- [Gerir a Autenticação por Dois Diapositivos de um Administrador](https://support.betterimpact.com/pt/articles/9977083-gerir-a-autenticacao-por-dois-diapositivos-de-um-administrador.md)
- [Configurações de Segurança](https://support.betterimpact.com/pt/articles/9861841-configuracoes-de-seguranca.md)
- [Informações de Contacto, Fuso Horário e Declaração de Missão](https://support.betterimpact.com/pt/articles/8440166-informacoes-de-contacto-fuso-horario-e-declaracao-de-missao.md): Como editar as informações de contacto, fuso horário e a declaração de missão
- [Definições das Redes Sociais](https://support.betterimpact.com/pt/articles/9631252-definicoes-das-redes-sociais.md)
- [Configurações de Alerta](https://support.betterimpact.com/pt/articles/9631278-configuracoes-de-alerta.md): Configurações de alerta da sua organização e Configurações de Alerta do Coletivo
- [A Sua Conta À Imagem Da Sua Organização](https://support.betterimpact.com/pt/articles/8440193-a-sua-conta-a-imagem-da-sua-organizacao.md)
- [Campos de Personalização](https://support.betterimpact.com/pt/articles/8565864-campos-de-personalizacao.md): Como adicionar, editar e remover campos personalizados.
- [Qualificações](https://support.betterimpact.com/pt/articles/8566289-qualificacoes.md)
- [Adicionar/Remover Data de Validade da Qualificação](https://support.betterimpact.com/pt/articles/9105498-adicionar-remover-data-de-validade-da-qualificacao.md)
- [Campos Personalizados: Permissões de Qualificações e Opções de Visualização](https://support.betterimpact.com/pt/articles/9105495-campos-personalizados-permissoes-de-qualificacoes-e-opcoes-de-visualizacao.md)
- [Tipos de Qualificações](https://support.betterimpact.com/pt/articles/9859481-tipos-de-qualificacoes.md)
- [Que Tipo de Campo Criar](https://support.betterimpact.com/pt/articles/9150788-que-tipo-de-campo-criar.md)
- [Campo Personalizado de Documento Assinado](https://support.betterimpact.com/pt/articles/10019503-campo-personalizado-de-documento-assinado.md)
- [Editar Campo Personalizado de Documento Assinado](https://support.betterimpact.com/pt/articles/10019511-editar-campo-personalizado-de-documento-assinado.md)
- [Campos Personalizados de Campo Assinado - Uso Avançado](https://support.betterimpact.com/pt/articles/10019514-campos-personalizados-de-campo-assinado-uso-avancado.md)
- [Adicionar Medalhas de Pessoas Voluntárias](https://support.betterimpact.com/pt/articles/8566291-adicionar-medalhas-de-pessoas-voluntarias.md)
- [Editar a Aparência de uma Medalha](https://support.betterimpact.com/pt/articles/9106348-editar-a-aparencia-de-uma-medalha.md)
- [Gerir Medalhas Associadas a uma Qualificação](https://support.betterimpact.com/pt/articles/9859500-gerir-medalhas-associadas-a-uma-qualificacao.md)
- [Gerir Comités](https://support.betterimpact.com/pt/articles/8566293-gerir-comites.md)
- [Adicionar/Remover Voluntário\(s\) do Comité](https://support.betterimpact.com/pt/articles/9106400-adicionar-remover-voluntario-s-do-comite.md)
- [Interesses Gerais](https://support.betterimpact.com/pt/articles/9145378-interesses-gerais.md)
- [Adicionar/editar Título Personalizado de Interesses Gerais](https://support.betterimpact.com/pt/articles/9145419-adicionar-editar-titulo-personalizado-de-interesses-gerais.md)
- [Gerar um Link Público para um Interesse Geral](https://support.betterimpact.com/pt/articles/9145428-gerar-um-link-publico-para-um-interesse-geral.md)
- [Links de Recrutamento e Candidatura para o seu Website, Redes Sociais e E-mail](https://support.betterimpact.com/pt/articles/9145451-links-de-recrutamento-e-candidatura-para-o-seu-website-redes-sociais-e-e-mail.md)
- [Iniciar de sessão personalizado, Relógio de Ponto e outros Links para Iniciar Sessão](https://support.betterimpact.com/pt/articles/9145476-iniciar-de-sessao-personalizado-relogio-de-ponto-e-outros-links-para-iniciar-sessao.md)
- [Determinar Como Deseja que a Candidatura Funcione](https://support.betterimpact.com/pt/articles/8500186-determinar-como-deseja-que-a-candidatura-funcione.md)
- [Ver/Imprimir Formulário de Candidatura](https://support.betterimpact.com/pt/articles/8500171-ver-imprimir-formulario-de-candidatura.md)
- [Ativar/Desativar Formulário de Candidatura](https://support.betterimpact.com/pt/articles/9859578-ativar-desativar-formulario-de-candidatura.md)
- [Gerir novos voluntários - perfis de Candidatos e Em Processo](https://support.betterimpact.com/pt/articles/9910324-gerir-novos-voluntarios-perfis-de-candidatos-e-em-processo.md): Um novo voluntário inscreveu-se na sua organização, e agora? Como gerir os seus candidatos e voluntários em processo.
- [Personalizar a sua Página Pública](https://support.betterimpact.com/pt/articles/9687592-personalizar-a-sua-pagina-publica.md)
- [Indexar em Motores de Pesquisa Públicos](https://support.betterimpact.com/pt/articles/9687627-indexar-em-motores-de-pesquisa-publicos.md)
- [Ativar o Google Analytics](https://support.betterimpact.com/pt/articles/9687631-ativar-o-google-analytics.md)
- [Definições da Página Pública de Pesquisa do Coletivo](https://support.betterimpact.com/pt/articles/9859688-definicoes-da-pagina-publica-de-pesquisa-do-coletivo.md)
- [Gerir a Visibilidade da Conta da sua Organização dentro do seu Coletivo](https://support.betterimpact.com/pt/articles/9859640-gerir-a-visibilidade-da-conta-da-sua-organizacao-dentro-do-seu-coletivo.md)
- [Classificações e De Que Forma São Usadas como Coletivo](https://support.betterimpact.com/pt/articles/9859635-classificacoes-e-de-que-forma-sao-usadas-como-coletivo.md)
- [Atividades em Destaque](https://support.betterimpact.com/pt/articles/9859754-atividades-em-destaque.md)
- [Incluir Classificações no seu Formulário de Candidatura](https://support.betterimpact.com/pt/articles/9859768-incluir-classificacoes-no-seu-formulario-de-candidatura.md)
- [Editar as Definições de Procura de Classificações por Etiqueta](https://support.betterimpact.com/pt/articles/9859773-editar-as-definicoes-de-procura-de-classificacoes-por-etiqueta.md)
- [Utilizar a Página Pública de Pesquisa](https://support.betterimpact.com/pt/articles/9859711-utilizar-a-pagina-publica-de-pesquisa.md)
- [Gerar um Link para a sua Página Pública de Pesquisa](https://support.betterimpact.com/pt/articles/9859912-gerar-um-link-para-a-sua-pagina-publica-de-pesquisa.md)
- [Modelos de Interesses Gerais](https://support.betterimpact.com/pt/articles/9859918-modelos-de-interesses-gerais.md)
- [Mudar o Estado do Modelo de Interesses Gerais](https://support.betterimpact.com/pt/articles/9859925-mudar-o-estado-do-modelo-de-interesses-gerais.md)
- [Permitir que as Pessoas Voluntárias se Adicionem à Lista de Backup](https://support.betterimpact.com/pt/articles/9861876-permitir-que-as-pessoas-voluntarias-se-adicionem-a-lista-de-backup.md)
- [Coletivo: Grupo de Relatório de Atividades](https://support.betterimpact.com/pt/articles/9867010-coletivo-grupo-de-relatorio-de-atividades.md)
- [Campos de Feedback](https://support.betterimpact.com/pt/articles/9875993-campos-de-feedback.md)
- [Ver/Imprimir Atividade](https://support.betterimpact.com/pt/articles/9864972-ver-imprimir-atividade.md)
- [Categorias de Atividade](https://support.betterimpact.com/pt/articles/9860024-categorias-de-atividade.md)
- [Copiar Atividade](https://support.betterimpact.com/pt/articles/9865012-copiar-atividade.md)
- [Modelos de Turnos](https://support.betterimpact.com/pt/articles/9861897-modelos-de-turnos.md): Poupe tempo com os Modelos de Turno
- [Gerar Links para Atividades](https://support.betterimpact.com/pt/articles/9864509-gerar-links-para-atividades.md)
- [Editar Atividade](https://support.betterimpact.com/pt/articles/9864392-editar-atividade.md)
- [Atualizações de Atividade em Massa](https://support.betterimpact.com/pt/articles/9861926-atualizacoes-de-atividade-em-massa.md)
- [Editar a Definição de Min/Max Pessoas Voluntárias na Atividade](https://support.betterimpact.com/pt/articles/9865101-editar-a-definicao-de-min-max-pessoas-voluntarias-na-atividade.md)
- [Editar/Desativar Registo de Horas de Atividades](https://support.betterimpact.com/pt/articles/9865498-editar-desativar-registo-de-horas-de-atividades.md)
- [Editar Vários Turnos Agendados Para Uma Atividade](https://support.betterimpact.com/pt/articles/9865184-editar-varios-turnos-agendados-para-uma-atividade.md)
- [Editar Tipo de Atividade](https://support.betterimpact.com/pt/articles/9865257-editar-tipo-de-atividade.md)
- [Editar Um Turno Agendado Para Uma Atividade](https://support.betterimpact.com/pt/articles/9865358-editar-um-turno-agendado-para-uma-atividade.md)
- [Alterar o Estado Ativo da Atividade](https://support.betterimpact.com/pt/articles/9865455-alterar-o-estado-ativo-da-atividade.md)
- [Adicionar Turnos a Atividades Programadas](https://support.betterimpact.com/pt/articles/9861922-adicionar-turnos-a-atividades-programadas.md)
- [Editar Atividade Durante a Atribuição de Voluntários](https://support.betterimpact.com/pt/articles/9865412-editar-atividade-durante-a-atribuicao-de-voluntarios.md)
- [Eliminar Atividade](https://support.betterimpact.com/pt/articles/9865043-eliminar-atividade.md)
- [Eliminar Turnos De Uma Atividade Agendada](https://support.betterimpact.com/pt/articles/9865551-eliminar-turnos-de-uma-atividade-agendada.md)
- [Atribuir Voluntários/as da Lista de Reserva](https://support.betterimpact.com/pt/articles/9866071-atribuir-voluntarios-as-da-lista-de-reserva.md)
- [Adicionar e Remover Voluntários da Lista de Backup](https://support.betterimpact.com/pt/articles/9865982-adicionar-e-remover-voluntarios-da-lista-de-backup.md)
- [Coletivo: Modelos de Atividades](https://support.betterimpact.com/pt/articles/9866997-coletivo-modelos-de-atividades.md)
- [Assinaturas de Calendário do Administrador](https://support.betterimpact.com/pt/articles/10019525-assinaturas-de-calendario-do-administrador.md)
- [Introdução ao eLearning](https://support.betterimpact.com/pt/articles/9876043-introducao-ao-elearning.md)
- [Como criar um Módulo de eLearning](https://support.betterimpact.com/pt/articles/9876047-como-criar-um-modulo-de-elearning.md)
- [Editar, Ver, Copiar e Apagar Módulos de eLearning](https://support.betterimpact.com/pt/articles/9876193-editar-ver-copiar-e-apagar-modulos-de-elearning.md): Editar, Ver, Copiar e Apagar Módulos e secções de eLearning
- [Pré-visualização de um Módulo de eLearning](https://support.betterimpact.com/pt/articles/9877713-pre-visualizacao-de-um-modulo-de-elearning.md)
- [Alterar o Estado de Atividade de um Módulo eLearning](https://support.betterimpact.com/pt/articles/9877716-alterar-o-estado-de-atividade-de-um-modulo-elearning.md)
- [Criar Link para Módulos de eLearning](https://support.betterimpact.com/pt/articles/9877719-criar-link-para-modulos-de-elearning.md)
- [Colocar um Módulo de eLearning na Biblioteca](https://support.betterimpact.com/pt/articles/9876192-colocar-um-modulo-de-elearning-na-biblioteca.md)
- [Biblioteca de Documentos](https://support.betterimpact.com/pt/articles/9877738-biblioteca-de-documentos.md): Adicionar, editar e remover documentos da Biblioteca de Documentos
- [Adicionar uma Nova Pasta de Documentos](https://support.betterimpact.com/pt/articles/9881908-adicionar-uma-nova-pasta-de-documentos.md)
- [Ver/Imprimir Detalhes do Documento na Biblioteca de Documentos](https://support.betterimpact.com/pt/articles/9881930-ver-imprimir-detalhes-do-documento-na-biblioteca-de-documentos.md)
- [Gerar um Link do Documento](https://support.betterimpact.com/pt/articles/9881944-gerar-um-link-do-documento.md)
- [A Minha Biblioteca de Documentos](https://support.betterimpact.com/pt/articles/9881938-a-minha-biblioteca-de-documentos.md)

### Utilizadores e Perfis

- [Guia Completo - Perfis de Administrador](https://support.betterimpact.com/pt/articles/12752188-guia-completo-perfis-de-administrador.md): Um guia completo para compreender, atribuir e gerir o acesso de administradores tanto ao nível da Organização como ao nível do Enterprise no Better Impact, incluindo tipos de funções, permissões, d...
- [Gerir Administradores da Organização](https://support.betterimpact.com/pt/articles/9190317-gerir-administradores-da-organizacao.md): Este artigo irá guiá-lo na criação, edição e arquivo de um perfil de Administrador.
- [Configurações de Administrador](https://support.betterimpact.com/pt/articles/9218106-configuracoes-de-administrador.md)
- [Funções do Administrador Limitado](https://support.betterimpact.com/pt/articles/9232469-funcoes-do-administrador-limitado.md)
- [Coletivo: Acesso de Administradores](https://support.betterimpact.com/pt/articles/9238032-coletivo-acesso-de-administradores.md): Este artigo irá ajudá-lo a editar o acesso de administrador à sua conta de Coletivo, bem como qual o nível de acesso que deve ser fornecido.
- [Coletivo: Grupos de Segurança](https://support.betterimpact.com/pt/articles/9977052-coletivo-grupos-de-seguranca.md)
- [Adicionar Pessoas à sua Organização](https://support.betterimpact.com/pt/articles/8588323-adicionar-pessoas-a-sua-organizacao.md): Como adicionar um perfil à sua Organização e como convidar um voluntário para se juntar a si.
- [Ver e Editar Perfis de Utilizador](https://support.betterimpact.com/pt/articles/9649982-ver-e-editar-perfis-de-utilizador.md): Como atualizar informações de contacto, data de nascimento, região, disponibilidade, campos personalizados, interesses gerais, qualificações
- [Atualizar os Campos Personalizados](https://support.betterimpact.com/pt/articles/9979812-atualizar-os-campos-personalizados.md): Como atualizar Campos Personalizados
- [Atualizar Qualificações](https://support.betterimpact.com/pt/articles/9984956-atualizar-qualificacoes.md): Atualizar e aceitar/rejeitar qualificações
- [Atualizar Interesses Gerais](https://support.betterimpact.com/pt/articles/9984961-atualizar-interesses-gerais.md)
- [Alterar Password](https://support.betterimpact.com/pt/articles/9861850-alterar-password.md)
- [Adicionar um Módulo a um Perfil Atual](https://support.betterimpact.com/pt/articles/9984755-adicionar-um-modulo-a-um-perfil-atual.md)
- [Painel de Controlo de Utilizador](https://support.betterimpact.com/pt/articles/9984896-painel-de-controlo-de-utilizador.md): O que pode encontrar no painel de controlo dos seus voluntários, doadores, membros ou clientes.
- [Porque Não Consigo Editar a Informação de Contacto de Alguém?](https://support.betterimpact.com/pt/articles/9861852-porque-nao-consigo-editar-a-informacao-de-contacto-de-alguem.md)
- [Voluntários Envolvidos em Várias Organizações](https://support.betterimpact.com/pt/articles/9915263-voluntarios-envolvidos-em-varias-organizacoes.md)
- [Alterações de Estado de Utilizador - Revisão](https://support.betterimpact.com/pt/articles/9984727-alteracoes-de-estado-de-utilizador-revisao.md): Alterar o estado de um utilizador ou aplicar uma alteração de estado em massa a vários utilizadores
- [Reativar Voluntários Arquivados](https://support.betterimpact.com/pt/articles/9984773-reativar-voluntarios-arquivados.md)
- [Remover/Eliminar Perfis de Utilizadores](https://support.betterimpact.com/pt/articles/9984778-remover-eliminar-perfis-de-utilizadores.md)
- [Adicionar um Utilizador que foi Removido](https://support.betterimpact.com/pt/articles/9984782-adicionar-um-utilizador-que-foi-removido.md)
- [Gerir perfis a partir do Coletivo](https://support.betterimpact.com/pt/articles/9902090-gerir-perfis-a-partir-do-coletivo.md): Como mover, adicionar ou remover um perfil de utilizador a partir do coletivo
- [Como ajudar os seus voluntários](https://support.betterimpact.com/pt/articles/9916557-como-ajudar-os-seus-voluntarios.md)

### Comunicações

- [Enviar um e-mail](https://support.betterimpact.com/pt/articles/9824527-enviar-um-e-mail.md)
- [Modelos de e-mail](https://support.betterimpact.com/pt/articles/9843983-modelos-de-e-mail.md)
- [Pastas de Modelos de e-mail](https://support.betterimpact.com/pt/articles/10019527-pastas-de-modelos-de-e-mail.md)
- [Recuperar Rascunho de E-mail](https://support.betterimpact.com/pt/articles/9834252-recuperar-rascunho-de-e-mail.md)
- [Enviar por E-mail Planeamentos Mensais](https://support.betterimpact.com/pt/articles/9834262-enviar-por-e-mail-planeamentos-mensais.md)
- [Visualizar o Histórico de E-mails do Coletivo](https://support.betterimpact.com/pt/articles/10035048-visualizar-o-historico-de-e-mails-do-coletivo.md)
- [Visualizar Histórico de E-mail](https://support.betterimpact.com/pt/articles/9834260-visualizar-historico-de-e-mail.md)
- [Ativar SMS/Mensagens de Texto](https://support.betterimpact.com/pt/articles/9834349-ativar-sms-mensagens-de-texto.md)
- [Identificar o Remetente de Mensagens de Texto](https://support.betterimpact.com/pt/articles/9834366-identificar-o-remetente-de-mensagens-de-texto.md)
- [Enviar uma Mensagem de Texto](https://support.betterimpact.com/pt/articles/9834371-enviar-uma-mensagem-de-texto.md)
- [Optar pela Entrada/Saída de Mensagens de Texto](https://support.betterimpact.com/pt/articles/9834361-optar-pela-entrada-saida-de-mensagens-de-texto.md)
- [Ver Histórico de Mensagens de Texto](https://support.betterimpact.com/pt/articles/9843969-ver-historico-de-mensagens-de-texto.md)
- [Criar Listas de Telefones, Etiquetas de Correio e Exportar para Combinar Correios](https://support.betterimpact.com/pt/articles/9844044-criar-listas-de-telefones-etiquetas-de-correio-e-exportar-para-combinar-correios.md)
- [Notas de Registo](https://support.betterimpact.com/pt/articles/9844008-notas-de-registo.md): Adicionar notas de registo a um perfil individual ou em massa.
- [Ver/Imprimir Registos de Notas](https://support.betterimpact.com/pt/articles/9844025-ver-imprimir-registos-de-notas.md)
- [Notícias](https://support.betterimpact.com/pt/articles/9834299-noticias.md)
- [Mensagem Pessoal](https://support.betterimpact.com/pt/articles/9834334-mensagem-pessoal.md): Como adicionar, editar e apagar a Mensagem Pessoal para os seus utilizadores
- [Mensagem de Aniversário](https://support.betterimpact.com/pt/articles/9834343-mensagem-de-aniversario.md)
- [Gerir Aniversários Futuros \(datas de adesão\)](https://support.betterimpact.com/pt/articles/10019526-gerir-aniversarios-futuros-datas-de-adesao.md)
- [Fazer chamadas telefónicas do seu navegador da Web](https://support.betterimpact.com/pt/articles/9843974-fazer-chamadas-telefonicas-do-seu-navegador-da-web.md)
- [Visualizar Notícias de Pessoas Voluntárias para Todas as Organizações dentro do Coletivo](https://support.betterimpact.com/pt/articles/9844396-visualizar-noticias-de-pessoas-voluntarias-para-todas-as-organizacoes-dentro-do-coletivo.md)
- [Atualizar a Mensagem para Administradores do Coletivo](https://support.betterimpact.com/pt/articles/10034875-atualizar-a-mensagem-para-administradores-do-coletivo.md)
- [Atualizar a Mensagem para os Administradores da Organização](https://support.betterimpact.com/pt/articles/10034886-atualizar-a-mensagem-para-os-administradores-da-organizacao.md)
- [Introdução às Caixas de Texto](https://support.betterimpact.com/pt/articles/9877689-introducao-as-caixas-de-texto.md)
- [Dicas sobre como Usar Caixas de Texto](https://support.betterimpact.com/pt/articles/9877674-dicas-sobre-como-usar-caixas-de-texto.md)
- [Inserir um Vídeo](https://support.betterimpact.com/pt/articles/9877675-inserir-um-video.md)
- [Inserir Imagens, Ficheiros e Links](https://support.betterimpact.com/pt/articles/9877680-inserir-imagens-ficheiros-e-links.md)
- [Carregar um ficheiro no Gestor de Ficheiros](https://support.betterimpact.com/pt/articles/9877692-carregar-um-ficheiro-no-gestor-de-ficheiros.md)
- [Tipos de Ficheiros Válidos](https://support.betterimpact.com/pt/articles/9877693-tipos-de-ficheiros-validos.md)
- [Gerir Ficheiros no Gestor de Ficheiros](https://support.betterimpact.com/pt/articles/9877698-gerir-ficheiros-no-gestor-de-ficheiros.md)
- [Verificação de Acessibilidade da Caixa de Texto](https://support.betterimpact.com/pt/articles/9877702-verificacao-de-acessibilidade-da-caixa-de-texto.md)

### Atividades e Programação

- [Configurações de programação](https://support.betterimpact.com/pt/articles/9867068-configuracoes-de-programacao.md)
- [Gerir Atribuições](https://support.betterimpact.com/pt/articles/9611716-gerir-atribuicoes.md)
- [Adicionar Nova Atividade](https://support.betterimpact.com/pt/articles/8780736-adicionar-nova-atividade.md)
- [Agendar Pessoas Voluntárias em Atividades Agendadas a Partir do Calendário](https://support.betterimpact.com/pt/articles/10023774-agendar-pessoas-voluntarias-em-atividades-agendadas-a-partir-do-calendario.md)

### Horas & Feedback

- [Registo de Horas](https://support.betterimpact.com/pt/articles/9497323-registo-de-horas.md)
- [Gerir o Relógio de Ponto dos Voluntários](https://support.betterimpact.com/pt/articles/10041021-gerir-o-relogio-de-ponto-dos-voluntarios.md)
- [Automatizar o Registo de Horas](https://support.betterimpact.com/pt/articles/9876035-automatizar-o-registo-de-horas.md)
- [Permissões para o Registo de Horas](https://support.betterimpact.com/pt/articles/9876018-permissoes-para-o-registo-de-horas.md)
- [Relógio de Ponto Express](https://support.betterimpact.com/pt/articles/10003939-relogio-de-ponto-express.md)
- [Acesso ao Relógio de Ponto/Restrições de IP](https://support.betterimpact.com/pt/articles/10034214-acesso-ao-relogio-de-ponto-restricoes-de-ip.md)
- [Gerar Código QR para um Voluntário](https://support.betterimpact.com/pt/articles/10034373-gerar-codigo-qr-para-um-voluntario.md)
- [Configuração do Relógio de Ponto Quiosque](https://support.betterimpact.com/pt/articles/10034396-configuracao-do-relogio-de-ponto-quiosque.md)
- [Definições de Aceitação da Política do Relógio de Ponto](https://support.betterimpact.com/pt/articles/10034411-definicoes-de-aceitacao-da-politica-do-relogio-de-ponto.md)
- [Definições de Permissão do Relógio de Ponto](https://support.betterimpact.com/pt/articles/10034391-definicoes-de-permissao-do-relogio-de-ponto.md)
- [Registo de Horas por um Voluntário](https://support.betterimpact.com/pt/articles/10034620-registo-de-horas-por-um-voluntario.md)

### Relatórios

- [Relatórios de Horas](https://support.betterimpact.com/pt/articles/9189404-relatorios-de-horas.md)
- [Relatórios de Feedback](https://support.betterimpact.com/pt/articles/9235227-relatorios-de-feedback.md)
- [Relatórios de Horário](https://support.betterimpact.com/pt/articles/9197412-relatorios-de-horario.md)
- [Relatórios do Perfil Pessoal](https://support.betterimpact.com/pt/articles/9419350-relatorios-do-perfil-pessoal.md): Executar relatórios de perfil pessoal, reportar os aniversários dos utilizadores
- [Relatórios Individuais](https://support.betterimpact.com/pt/articles/9344953-relatorios-individuais.md)
- [Guardar Relatórios](https://support.betterimpact.com/pt/articles/9352241-guardar-relatorios.md): Como guardar relatórios de dados sem processar, visualizar e usar.
- [Executar Relatórios com Dados sem processar das entradas do Notelog](https://support.betterimpact.com/pt/articles/9419741-executar-relatorios-com-dados-sem-processar-das-entradas-do-notelog.md)
- [Coletivo: Executar Relatórios de Associação de Perfil de Dados Sem Processar Personalizáveis](https://support.betterimpact.com/pt/articles/9423579-coletivo-executar-relatorios-de-associacao-de-perfil-de-dados-sem-processar-personalizaveis.md)
- [Rever os dados de feedback](https://support.betterimpact.com/pt/articles/9985035-rever-os-dados-de-feedback.md)
- [Executar uma Pesquisa Básica](https://support.betterimpact.com/pt/articles/9977126-executar-uma-pesquisa-basica.md)
- [Combinar Vários Relatórios com Dados Sem Processar](https://support.betterimpact.com/pt/articles/9419181-combinar-varios-relatorios-com-dados-sem-processar.md)

### Gerir Grupos

- [Configurar o Agendamento de Grupos](https://support.betterimpact.com/pt/articles/9861858-configurar-o-agendamento-de-grupos.md)
- [Adicionar Perfil de Grupo](https://support.betterimpact.com/pt/articles/9986481-adicionar-perfil-de-grupo.md)
- [Atribuição de Grupos](https://support.betterimpact.com/pt/articles/9986484-atribuicao-de-grupos.md)

### Truques, Dicas e Perguntas Frequentes

- [Devo utilizar a Biblioteca de Documentos ou o Gestor de Arquivos?](https://support.betterimpact.com/pt/articles/9824478-devo-utilizar-a-biblioteca-de-documentos-ou-o-gestor-de-arquivos.md)
- [Visualização de Campos Personalizado no Painel Principal do Perfil](https://support.betterimpact.com/pt/articles/12092272-visualizacao-de-campos-personalizado-no-painel-principal-do-perfil.md)
- [O que é um Módulo?](https://support.betterimpact.com/pt/articles/12023023-o-que-e-um-modulo.md)
- [Enviar um Documento por email](https://support.betterimpact.com/pt/articles/11844142-enviar-um-documento-por-email.md)
- [Utilizar Atividades para um conjunto de eLearning](https://support.betterimpact.com/pt/articles/11670187-utilizar-atividades-para-um-conjunto-de-elearning.md)
- [Incorpore uma apresentação de diapositivos no eLearning](https://support.betterimpact.com/pt/articles/11670196-incorpore-uma-apresentacao-de-diapositivos-no-elearning.md)
- [Atualizações em massa: Campos de Perfil & Atividades](https://support.betterimpact.com/pt/articles/11061899-atualizacoes-em-massa-campos-de-perfil-atividades.md)
- [Onde Pesquisar?](https://support.betterimpact.com/pt/articles/11179116-onde-pesquisar.md)
- [Enviar emails do Horário ou Alertas](https://support.betterimpact.com/pt/articles/11083558-enviar-emails-do-horario-ou-alertas.md)
- [Separador Atribuir](https://support.betterimpact.com/pt/articles/11083417-separador-atribuir.md)
- [Utilização de Comités para Gerir a Cobertura de Turnos](https://support.betterimpact.com/pt/articles/10825728-utilizacao-de-comites-para-gerir-a-cobertura-de-turnos.md)
- [Reconhecimento de Voluntários: Medalhas](https://support.betterimpact.com/pt/articles/10825559-reconhecimento-de-voluntarios-medalhas.md)
- [Usar Qualificações para Identificar Funções](https://support.betterimpact.com/pt/articles/10751941-usar-qualificacoes-para-identificar-funcoes.md)
- [Qualificações Classificadas](https://support.betterimpact.com/pt/articles/10579243-qualificacoes-classificadas.md)
- [Simplifique os lembretes por email: Pesquisas Guardadas e Modelos de E-mail](https://support.betterimpact.com/pt/articles/10513022-simplifique-os-lembretes-por-email-pesquisas-guardadas-e-modelos-de-e-mail.md)
- [Salvar Pesquisas com Datas Dinâmicas](https://support.betterimpact.com/pt/articles/10478394-salvar-pesquisas-com-datas-dinamicas.md)
- [Notificações de Administrador e Vista do utilizador](https://support.betterimpact.com/pt/articles/10328221-notificacoes-de-administrador-e-vista-do-utilizador.md)
- [Melhores práticas: Perfis de Administrador](https://support.betterimpact.com/pt/articles/10328211-melhores-praticas-perfis-de-administrador.md)
- [Estabeleça ligação com outros Administradores](https://support.betterimpact.com/pt/articles/10104162-estabeleca-ligacao-com-outros-administradores.md)
- [Ferramentas para Relatórios de Dados sem Processar](https://support.betterimpact.com/pt/articles/10067631-ferramentas-para-relatorios-de-dados-sem-processar.md)
- [Assistente de etiqueta de nome: imprima códigos QR e fotografias de perfil](https://support.betterimpact.com/pt/articles/10104919-assistente-de-etiqueta-de-nome-imprima-codigos-qr-e-fotografias-de-perfil.md)

### Pesquisas

- [Pesquisas Guardadas](https://support.betterimpact.com/pt/articles/9977189-pesquisas-guardadas.md): Como guardar uma pesquisa, fixar pesquisa, executar pesquisas
- [Datas Dinâmicas](https://support.betterimpact.com/pt/articles/9977162-datas-dinamicas.md)
- [Pesquisar por Informações de Perfil Pessoal](https://support.betterimpact.com/pt/articles/9976491-pesquisar-por-informacoes-de-perfil-pessoal.md)
- [Pesquisar por Horas e por Feedback](https://support.betterimpact.com/pt/articles/9976903-pesquisar-por-horas-e-por-feedback.md)
- [Pesquisar por Historial de Comunicações](https://support.betterimpact.com/pt/articles/9976707-pesquisar-por-historial-de-comunicacoes.md)
- [Pesquisar por Campos Personalizados](https://support.betterimpact.com/pt/articles/9976718-pesquisar-por-campos-personalizados.md)
- [Pesquisar por Informações de Perfil: Separador Diversos](https://support.betterimpact.com/pt/articles/9976528-pesquisar-por-informacoes-de-perfil-separador-diversos.md)
- [Pesquisar por Qualificações](https://support.betterimpact.com/pt/articles/9976737-pesquisar-por-qualificacoes.md)
- [Pesquisar por Informação de Atividade](https://support.betterimpact.com/pt/articles/9976746-pesquisar-por-informacao-de-atividade.md)

### Ajuda Técnica

- [Página Web que não Carrega Corretamente](https://support.betterimpact.com/pt/articles/9821219-pagina-web-que-nao-carrega-corretamente.md)
- [Chaves API](https://support.betterimpact.com/pt/articles/9824266-chaves-api.md)
- [API](https://support.betterimpact.com/pt/articles/9824270-api.md)
- [Parâmetros Técnicos](https://support.betterimpact.com/pt/articles/9821315-parametros-tecnicos.md)
- [Solução de Problemas e Dicas do E-mail Geral](https://support.betterimpact.com/pt/articles/9821307-solucao-de-problemas-e-dicas-do-e-mail-geral.md)
- [Prevenir Temporariamente a Programação de Turnos Específicos](https://support.betterimpact.com/pt/articles/9824335-prevenir-temporariamente-a-programacao-de-turnos-especificos.md)
- [Criar Regras de Outlook para Filtrar E-mails de Notificação](https://support.betterimpact.com/pt/articles/9824345-criar-regras-de-outlook-para-filtrar-e-mails-de-notificacao.md)
- [Atalhos do Teclado](https://support.betterimpact.com/pt/articles/9824356-atalhos-do-teclado.md)
- [Abrir um Novo Separador](https://support.betterimpact.com/pt/articles/9824358-abrir-um-novo-separador.md)
- [Links Úteis para Websites da Better Impact](https://support.betterimpact.com/pt/articles/9824361-links-uteis-para-websites-da-better-impact.md)
- [Envie-nos uma Captura de Ecrã](https://support.betterimpact.com/pt/articles/9824370-envie-nos-uma-captura-de-ecra.md)