Better Impact

Learn how to effectively communicate with volunteers and users in Better Impact. Explore active and passive tools, from emails and SMS to news and personal messages.

Comprehensive Guide to Communications

Learn how to use Rich Text Boxes in Better Impact, including formatting, adding media and files, accessibility checks, troubleshooting, and advanced options like HTML editing.

Comprehensive Guide to Rich Text Boxes

Send emails, texts, and messages, and use communication tools to keep users informed and engaged.

Communication

Technical Email Information for IT Staff

General Email Troubleshooting and Tips

Troubleshooting Email Issues

Does Better Impact support DKIM/SPF for third-party domains?

Can Better Impact add DKIM/SPF records for my organization’s email?

IT is setting up a DMARC Rejection policy, what do we need to do?

Why do my emails appear to come from message@volunteer2mail.com?

How do I ensure Better Impact does not send email using our email addresses?

We have Office 365, but still want emails to be sent using our email address. How do we do that?

how email authentication works in Better Impact and how DKIM, SPF, and DMARC settings affect email delivery, sender identity, and security. It’s designed to help administrators and IT teams ensure emails are authorized, trusted, and not blocked or rejected by recipient mail servers.

Email Authentication, Sender Identity & IT Configuration

Training Videos

MyImpactPage.com Site Guide

Find answers and get help from Intercom Support and Community Experts

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