Tips, Tricks & FAQs
Find solutions to common issues, errors, and unexpected behavior across the platform.
53 articles
- What happens if I remove a volunteer's email address from their profile?
- Why don’t I see certain features in my menu?
- How can I generate a report that tells me when the last date each volunteer logged hours?
- Why won’t the QR codes scan properly?
- How to locate downloaded files on mobile devices.
- What happens if I archive a volunteer?
- What happens if I remove a volunteer?
- What does Inactive mean and how does it differ from Archived?
- How do I generate a list of volunteers?
- How do I remove a large number of people from an Activity assignment?
- How can I tell if a volunteer can see a specific Activity?
- How are Activities displayed to a volunteer on the Timeclock?
- How do I assign a volunteer to a shift that occurred in the past?
- Under what circumstances can/can’t you edit another Administrator’s profile?
- How do I know when a Profile was updated?
- How can I override the alphabetical order for Feedback Fields, Templates, etc.?
- Why does it keep saying 'I am a Robot'?
- How to Index and Order Lists?