Troubleshooting Email Issues
Find solutions to common email issues, including delivery problems, missing messages, and unexpected email behavior in Better Impact.
10 articles
Technical Specifications - Domain, IP and Email configurations
Technical Email Information for IT Staff
IT is setting up a DMARC Rejection policy, what do we need to do?
Why do my emails appear to come from [email protected]?
Can Better Impact add DKIM/SPF records for my organization’s email?
Does Better Impact support DKIM/SPF for third-party domains?
How do I ensure Better Impact does not send email using our email addresses?
We have Office 365, but still want emails to be sent using our email address. How do we do that?
General Email Troubleshooting and Tips
Bounce Back Email and Status Code Information