Better Impact

Technical Specifications - Domain, IP and Email configurations

Technical Email Information for IT Staff

IT is setting up a DMARC Rejection policy, what do we need to do?

Why do my emails appear to come from message@volunteer2mail.com?

Can Better Impact add DKIM/SPF records for my organization’s email?

Does Better Impact support DKIM/SPF for third-party domains?

How do I ensure Better Impact does not send email using our email addresses?

We have Office 365, but still want emails to be sent using our email address. How do we do that?

General Email Troubleshooting and Tips

Bounce Back Email and Status Code Information

Find solutions to common email issues, including delivery problems, missing messages, and unexpected email behavior in Better Impact.

Troubleshooting Email Issues

Training Videos

MyImpactPage.com Site Guide

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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