Troubleshooting & Technical Help
Access technical configuration and system-level setup, including APIs, email infrastructure, and advanced settings that may require IT support.
21 articles
- Technical Specifications - Domain, IP and Email configurations
- Technical Email Information for IT Staff
- IT is setting up a DMARC Rejection policy, what do we need to do?
- Why do my emails appear to come from [email protected]?
- Can Better Impact add DKIM/SPF records for my organization’s email?
- Does Better Impact support DKIM/SPF for third-party domains?
- How do I ensure Better Impact does not send email using our email addresses?
- We have Office 365, but still want emails to be sent using our email address. How do we do that?
- General Email Troubleshooting and Tips
- Bounce Back Email and Status Code Information