About this feature: Rich Text Boxes, found throughout the software, enable you to enter and format text in a variety of ways, including: Font family, Font size, Emphasis (text, colour, bold, etc.). In addition to text, links can be added and images embedded (videos may be inserted into any non-email text box).
Avoid custom fonts
Avoid pasting text containing uncommon or custom fonts as they won’t convert well into Rich Text Boxes.
Where possible, compose the information in the Rich Text Boxes
While Rich Text Boxes contain many options and formatting settings, they do not contain all the settings that some programs such as Microsoft Word contain. If you are copying and pasting from something like Word, it is possible that the embedded codes that work in Word will not have a corresponding setting in the Rich Text Boxes. This can lead to some odd formatting displayed in Rich Text Boxes.
If you need to copy text, remember that it can be pasted in as “plain text” in the Rich Text Boxes. Then you can use the formatting tools available in the Rich Text Boxes. This will help avoid formatting errors associated with copying/pasting from an external source.
Copying content from your website into Rich Text Boxes
If something is selected that goes outside of the containers, you’ll end up with code telling it to be certain widths. Note: It will not be obvious until it is pasted in, saved and then seen in the content of the live pages.
Line spacing
Use [Shift] + [Enter] if you want a single space between lines. Pressing [Enter] alone will create 1.5 line spacing.
Navigate through Format >> Line height to further customize the spacing
Troubleshooting
If the content of your Rich Text Box is messy and you can’t fix it:
Copy and paste it into a plain program like Notepad
Delete all content in the Rich Text Box
Paste the content from Notepad back into the Rich Text Box
Reformat the content in the Rich Text Box
Do not copy it back into Microsoft Word to perform formatting.
After you save, if there is content showing on the page that you cannot see when you are editing the content, you will likely need to clear out the content and start over. This happens when you have somehow copied some styles that hides content by placing it very far off the screen. It is nearly impossible to fix this without copying what you want to keep, resetting the content, then pasting that back in. (Please see the steps in the previous point)