Enable SMS/Text Messaging

Note: If you have purchased a PLUS account unlimited SMS messaging is automatically enabled at no extra cost. 

SMS/Text Messaging is only available for users and organizations located in the following countries:

New Zealand
Turks and Caicos Islands
United Kingdom
United States

For Standard Accounts, this is an optional upgrade and fees based on usage will apply.  

If you wish to send text messages (“SMS”) to people in your organization or enterprise, and did not purchase a PLUS account, you can contact the Better Impact support team. If requested by a Full administrator, we can enable this for your organization. 

CLICK HERE to contact a support rep about enabling texting. 

Once enabled, you’ll be able to use this one-way communication tool, to send text messages to donors that have opted in through their profile. The following options will be available: 

  • Search Feature: Communications Filters (i.e. search) will enable you to filter for donors with/without text messaging enabled 
  • Communication: Send a text message to one or more people 
  • Communication: View a history of text messages sent 
  • Limited Admin Roles: Configure which limited administrators can send text messages and/or view text message history  
Updated on May 13, 2024

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