Searching by Donation Subscription

  1. Go to any option that requires a search (i.e. Communicate >> Send Email; People >> Search, etc.)
  2. In the “Module and Status, Communication and Group Filters” sections, choose what you would like to include in the search 
  3. Click the [Add Search Criteria] button 
  4. Search Type: Select “Recurring Donations” from the dropdown list
  5. Select Subscription Amount:
    • Has a subscription
    • Has a subscription with a donation amount greater than or equal to: enter the minimum donation amount 
    • Has a subscription with a donation amount between: enter the amounts for the range of subscription amount
    • Has a subscription with a donation amount less than or equal to: enter the maximum donation amount
    • Does not have a subscription
  6. For the following payment services: Select the payment service you wish to filter by (Stripe or PayPal)
    • Only visible if you have both services integrated with your account
  7. With the Following Status: Select the subscription statuses to include
    • Active
    • Cancelled
    • Paused
    • Pending Change
    • Error
    • Disconnected
  8. For the following donation programs: Select the desired donation program(s) by checking the appropriate box(es) or check the “Select All” box to choose all donation Programs  
    • Use the drop down to view “Active” Programs (default), “Inactive” activities or “Don’t Filter” 
  9. Click the [Add] button to add additional options to your search, or click the [Add and Go] button to run your search 
Updated on February 20, 2024

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