View Text Messaging History

View Single Profile Text Messages 

1. Click the person icon at the top of the screen and type the person’s name into the Quick Search bar. 

2. Click on the person’s name from the list that appears. 

3. Click on the “Communications” tab 

4. Click on the “Text Message History” sub-tab 

5. Mouse over the Options icon to the left of the text message 

6. Click “View” to see the content details of a message 
   • Sender – name of the sender (last name, first name) 
   • IP Address – the IP address of the sender 
   • Date Created – date the text message was sent 
   • CC Me – whether or not the sender requested a copy of the text message via email 
   • Message – text that was sent 
   • Recipients – number of recipients and their names 
   • Modules – module(s) associated with the text message (Administrator, Client) 

View All Text Messages 

1. Go to Communicate, then click on “Text Message History” found in the sidebar under Text Messaging 

2. If desired, select/enter filters and click the green [Filter] button 

3. Mouse over the Options icon to the left of the date the text message 

4. Click “View” to see the contents of the message 
   • Sender – name of the sender (last name, first name) 
   • IP Address – the IP address of the sender 
   • Date Created – date the text message was sent 
   • CC Me – whether or not the sender requested a copy of the text message via email 
   • Message – text that was sent 
   • Recipients – number of recipients and their names 
   • Modules – module(s) associated with the text message (Administrator, Client)