Identify Text Messaging Sender

Note: All text messages sent through Better Impact are sent from shared numbers. To identify your organization, you must set up a “prefix” that is sent along with your text messages. 

To specify a name for your text messages to identify the sender: 

1. Go to: Communicate, then click on “Update Text Message Prefix” found in the sidebar under Text Messaging 

2. Text Message Prefix: Enter a short name to identify, to the recipient, who the message is from. The prefix needs to be at least 1 character in length. 

3. Click the [Save] button